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Summary Serves as Operations Manager for FMS, overseeing service operations, budget, staffing, planning, and coordination with leadership. Determines maintenance needs, forecasts resources, directs programs, and evaluates effectiveness. Participates in key decisions, resolves organizational issues, manages workload planning, and acts for the Service Chief when absent, ensuring compliant facility operations. Responsibilities Duties include but are not limited to: Provides coordination, administrative oversight, and resource allocation for all FMS operations. Works with Projects, Interior Design, Clinical Engineering, Safety, Operations, Budget, Logistics, Police, Nurse Managers, and Contracting to plan and execute service activities, budgets, and long-term priorities. Oversees facility operations across multiple campuses, outpatient clinics, and off-site locations. Manages budgeting, manpower issues, and performance improvement reviews; identifies deficiencies and implements corrective actions. Ensures the service meets environmental, physical, biological, sanitary, and aesthetic standards for patient care areas. Develops or implements service goals and policies in accordance with VA and local regulations. Advises Senior Management on maintenance, repairs, construction, design, safety, and environmental concerns. Leads cross-departmental problem-solving efforts with clinical and administrative leadership and external agencies. Reviews and approves expenditures, prepares cost estimates, and ensures proper management of all FMS fund control points. Initiates special projects, develops recommendations for leadership, and oversees implementation. Conducts weekly project meetings to ensure coordination, communication, and efficiency across all FMS units. Ensures compliance with regulatory agencies including Joint Commission, OSHA, EPA, NFPA, and OARO. Conducts inspections, Life Safety assessments, assigns corrective actions, and ensures follow-up on critical issues. Manages the preventive maintenance program for major infrastructure systems; tracks deficiencies, trends, and repair needs. Plans, prioritizes, and coordinates in-house and contracted work to optimize labor, equipment, and funding resources. Monitors project progress, work orders, and preventive maintenance activities; adjusts schedules based on changing conditions. Conducts meetings and training sessions to coordinate FMS activities with staff, contractors, users, and leadership. Ensures preventive maintenance on utility systems and maintains required documentation. Applies extensive knowledge of multiple trades to plan, estimate, and manage maintenance, repair, and improvement work. Participates in managing a multi-million-dollar equipment inventory, recommending modernization and replacement needs. Develops FMS memorandums, procedures, and customer-focused standards. Serves as a Contracting Officer’s Representative (COR) for service, maintenance, and repair contracts; inspects work and manages documentation. Evaluates in-house versus contract performance options and provides recommendations. Promotes management programs such as safety, cost reduction, quality assurance, incentives, and EEO compliance. Oversees subordinate supervisors, coordinates personnel actions, resolves employee issues, and represents management in labor-relations matters. Develops training plans, shop safety SOPs, and conducts safety meetings, including Boiler Safety program training. Addresses employee complaints, administers discipline when required, and ensures adherence to safety, conduct, and housekeeping standards. Performs other related duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday – Friday, 7:00am – 3:30pm Compressed/Flexible: Not available Virtual: This is not a virtual position. Position Description/PD#: Supervisory Facility Operations Specialist/PD028160 Relocation/Recruitment Incentives: Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver’s licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/01/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Serving as a project manager, responsible for the overall management, control, coordination and execution of assigned construction programs and projects to include space utilization and capital asset improvements. Implementing corporate decisions, guidance, laws, regulations, and policy in the development of the project and intermediate products in support of the program. Negotiating and integrating all station functions (i.e., clinical, administrative, safety, planning, construction, contracting, etc.), customer needs, regulatory requirements and other agencies’ commitments in support of assigned projects into a comprehensive management plan. Integrating project scope and criteria, schedules and milestones, budgets, and responsibilities of the participating parties, assumptions and risks, contingencies, and performance measurement criteria. You will be rated on the following Competencies for this position: Administration and Management Analytical Reasoning Leadership Quality Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Assignments regularly involve long periods of standing, bending, and stooping to observe and study work operations in an industrial, storage, or comparable work area. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant’s criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
