Sr. Director, Strategic Relationships Full Time

This senior leadership role sits at the center of strategic partner growth, overseeing a high-value portfolio within a global branded payments ecosystem. The position combines executive-level relationship management with business unit ownership, driving long-term revenue expansion and operational excellence across key partnerships. You will lead cross-functional initiatives that shape digital strategy, customer engagement, and partner performance at scale. Acting as both strategist and operator, you will define how top-tier partners experience the platform while ensuring disciplined execution across all touchpoints. The role also includes leading and developing a team of strategic relationship managers, building a high-performance culture grounded in accountability and growth. This is a highly visible position requiring strong executive presence, commercial acumen, and the ability to influence across complex stakeholder environments.

Accountabilities

In this role, you will own the strategic direction and performance of a major partner portfolio while leading a team responsible for managing high-value relationships. You will define and execute growth strategies, ensuring alignment with broader business objectives and long-term revenue goals. You will oversee partner success across digital engagement, operational delivery, and commercial performance while ensuring consistent execution standards.

• Lead the strategic planning and execution for key partner accounts, ensuring sustained growth and retention
• Manage and develop a team of Strategic Relationship Managers, setting clear expectations and performance standards
• Drive cross-functional collaboration across marketing, product, sales, and operations to support partner success
• Oversee digital strategy initiatives, including customer experience optimization and engagement improvements
• Monitor performance metrics, KPIs, and portfolio health to guide decision-making and prioritization
• Build and maintain executive-level relationships with top-tier partners and stakeholders
• Translate business strategy into actionable operating plans, roadmaps, and delivery frameworks
• Ensure disciplined execution of commercial, operational, and digital initiatives across the portfolio

Requirements

This role requires extensive experience in strategic account leadership, digital or payments ecosystems, and team management within high-growth environments. You bring strong executive communication skills, deep commercial judgment, and a proven ability to manage complex partner relationships while leading distributed teams.

• 12+ years of experience in business development, strategic partnerships, or digital commerce, including leadership responsibilities
• 3+ years of experience managing managers or leading high-performing teams
• Strong background in gift cards, payments, fintech, or digital commerce ecosystems preferred
• Proven success managing large-scale strategic partnerships and driving revenue growth
• Strong strategic thinking and ability to manage both long-term roadmaps and short-term execution priorities
• Excellent communication, negotiation, and stakeholder management skills at executive level
• Demonstrated ability to lead in fast-paced, matrixed environments with multiple priorities
• Experience leveraging data and insights to drive decisions and improve performance
• Bachelor’s degree in business, marketing, or related field required

Benefits

• Competitive executive compensation with on-target earnings up to approximately $280,000 USD depending on location and experience
• Comprehensive health coverage including medical, dental, and vision insurance
• 401(k) retirement plan with employer matching contributions
• Flexible time off policy and paid holidays
• Parental leave and family support programs
• Disability, life, accident, and supplemental insurance options
• Health and dependent care flexible spending accounts
• Wellness programs and employee support resources
• Hybrid or remote flexibility depending on proximity to office location

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.