Sr. Director, AI Platform Engineering – 11309 Full Time NEW

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we’re at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Sr. Director, AI Platform Engineering at Coupa:
Coupa’s AI platform already powers conversational and autonomous agents, frontier model integrations, production ML models, and customer-facing AI experiences through Navi and Agent Studio. The Sr. Director, AI Platform Engineering will lead the next phase of this platform, expanding our model training capabilities, deepening our data infrastructure, and scaling our AI-powered features across the full breadth of Coupa’s enterprise suite. You will build and lead a team of engineers across the US and India, manage strategic technology partnerships, and deliver measurable improvements to model accuracy, efficiency, and coverage. This role reports to senior engineering leadership with regular visibility to C-level stakeholders.

What You’ll Do:

• Lead the technical strategy and delivery roadmap for expanding Coupa’s AI platform capabilities
• Build and manage a high-performing engineering team across the US and India, hiring across ML, data engineering, and platform disciplines
• Drive strategic partnership evaluations with AI infrastructure and model providers
• Define and prioritize AI use cases that deliver the highest accuracy and business impact, working closely with product leadership
• Expand model training, evaluation, and serving infrastructure beyond frontier model integrations
• Own data strategy for AI, ensuring the right data pipelines, quality frameworks, and privacy-safe practices feed model development
• Coordinate with existing AI platform, data platform, application platform, and cloud operations teams
• Manage budget, hiring plan, and delivery milestones for the AI platform engineering organization
• Present strategy, progress, and results to VP/SVP/C-level stakeholders
• Ensure data safety, tenant isolation, and responsible AI practices across all AI capabilities

What You Will Bring to Coupa:

• 15+ years of software engineering experience, with 5+ years in engineering leadership (Director or Sr. Director level)
• Track record building and leading AI/ML engineering teams of 15+ people across multiple geographies
• Deep technical understanding of ML/AI systems, including model training, fine-tuning, RAG, and model serving. Must be able to evaluate technical decisions and challenge architects
• Experience delivering AI/ML products in an enterprise B2B SaaS environment
• Experience scaling engineering teams and shipping complex AI capabilities from concept to production
• Strong partnership and vendor management experience with major AI and cloud providers
• Experience with cloud infrastructure at enterprise scale
• Track record managing distributed teams across US and India
• Excellent executive communication, translating technical strategy into business impact for C-level audiences
• Understanding of data privacy, tenant isolation, and responsible AI practices
• Advanced degree in Computer Science, Engineering, or equivalent practical experience

The estimated pay range for this role is $222,000 – $288,000

The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

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