Software Test Associate II Full Time

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

Stay Awesome

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A Day In The Life

Responsible for performing assessments software products in accordance with software test plans and procedures to ensure a high level of software quality and consistency. Troubleshoots and characterizes defects, providing detailed configuration and descriptions for passing and failing tests for product evaluation reports. Maintains documentation of test operations and reports results to engineering. Engages in test case design, automated test case scripting, validation effort planning, and team project coordination as requested. May take on small independent projects of limited scope. Works closely with members of the Project, Development, and Production Support teams to meet agreed-upon deliverables.

Software Test Associate II’s at Tandem are also responsible for:

• Executes software validation protocols with a deep understanding of testing concepts.
• Identifies and defines actual or potential problems in protocols and proposes solutions.
• Identifies potential software defects and executes targeted tests.
• Manages and tracks software defects through to closure.
• Works with the product development team to understand the requirements and design.
• Gathers information from applicable sources to fulfill test requirements, define environments and test articles for simple tests, may assist in identifying test requirements for complex tests.
• Independently assists in reporting and compiling data for test reports.
• Assists with development and implementation of software validation test plans.
• Develops and maintains effective working relations with colleagues in a business area, proactively answering queries on testing and following up on actions with stakeholders.
• Performs and documents software test audits in compliance with test plan procedures.

When & Where You’ll Work

Remote: This position is fully remote and open to candidates within the United States. Equipment for the role will be provided and training will occur virtually.

What You’ll Need

• Ability to effectively share information related to work product in verbal and written form.
• General knowledge of requirements and design of the applicable software.
• General knowledge of technical documents.
• Demonstrated ability to execute multiple priorities, while maintaining high attention to detail.
• Skilled at promoting team cooperation and a commitment to team success.
• General knowledge of testing concepts, SCRUM and Agile practices.
• Experience with MS Office suite (Word, Excel, Outlook).

Extra Awesome

• Bachelor’s degree preferred or equivalent combination of education and applicable job experience.
• 1 year+ of experience testing software.
• Experience editing, soliciting feedback, to improve test protocol.
• Experience in proof reading, following detailed work instructions, and projects requiring critical thinking skills.
• Prior medical device experience, preferred.

Compensation & Benefits

The starting base pay range for this position is $23 to $28 per hour. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package.

Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan. Learn more about Tandem’s benefits here!

You Should Know

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

Sponsorship

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Why You’ll Love Working Here

At Tandem, we believe joy fuels excellence. That’s why we’ve built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

Referrals

We love a good referral! If you know someone who would be a great fit for this position, please share!

Application Deadline

The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we’re turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.