Software Engineer (Java/C++) Full Time

ServiceNow, founded in 2004 in sunny San Diego, California, has grown into a global leader in cloud-based digital workflow solutions. Driven by a visionary approach to transforming how organizations work, ServiceNow offers an intelligent platform that seamlessly connects people, systems, and processes. Serving over 8,100 customers worldwide, including 85% of the Fortune 500®, the company leverages innovative AI-enhanced technology to enable smarter, faster, and more efficient workflows. Its commitment to continuous innovation and customer success has positioned ServiceNow as a pioneer in the enterprise technology space. The company’s mission is to make the world work better for everyone, and it continues to expand its capabilities to meet the evolving needs of modern enterprises.

About The Role

We are seeking a highly experienced Staff Software Engineer to join our Search Infrastructure team at Moveworks, a ServiceNow company. In this role, you will be instrumental in building and enhancing core infrastructure services and microservices that underpin our machine learning, frontend, and platform teams. Your responsibilities will include developing distributed configuration management systems, rate limiting, feature flagging, A/B testing, and traffic capture and replay mechanisms. You will focus on improving the performance, scalability, and observability of Moveworks’ cloud infrastructure to support our rapidly growing platform. This position requires a collaborative mindset, as you will work closely with cross-functional teams to deliver deadline-sensitive projects, own features end-to-end, and influence the infrastructure roadmap. This is a hands-on, in-person role that offers the opportunity to impact core systems at a high scale and contribute to innovative solutions within a fast-paced environment.

Qualifications

• 8+ years of professional experience in software engineering.
• Proficiency in programming languages such as Python, Golang, Java, or C++.
• Hands-on experience with containers and Docker.
• Familiarity with cloud infrastructure platforms like AWS, GCP, or Azure.
• Experience working with and managing open-source technologies at scale, including Kafka, Elasticsearch or Opensearch, Istio, Vector DB, etc.
• Strong desire to work in a startup-like environment with a high degree of ownership and accountability.
• Proven ability to solve performance, scalability, latency, and monitoring challenges.
• BS degree in computer science or a related field.
• High curiosity about engineering outside of immediate discipline and a continuous learning mindset.
• Motivated, resourceful, and capable of completing challenging projects efficiently and effectively.

Responsibilities

• Develop and maintain core infrastructure services and microservices that support machine learning, frontend, and platform teams.
• Build scalable distributed systems for configuration management, rate limiting, feature flagging, A/B testing, traffic capture, and replay.
• Enhance the performance, scalability, and observability of Moveworks’ cloud infrastructure.
• Deliver high-quality, deadline-sensitive work in collaboration with cross-functional teams.
• Own the full lifecycle of features, from design through implementation and maintenance.
• Influence the infrastructure roadmap by providing technical expertise and innovative solutions.
• Participate actively in code reviews, technical discussions, and knowledge sharing sessions.
• Stay updated with emerging technologies and industry best practices to continuously improve infrastructure systems.

Benefits

• Competitive salary and comprehensive health benefits.
• Flexible work arrangements including remote and in-office options.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
• Access to cutting-edge technology and tools.
• Paid time off and wellness programs.
• Participation in company events and initiatives that promote work-life balance.

Equal Opportunity

ServiceNow is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other legally protected status. We also consider qualified applicants with arrest or conviction records in accordance with applicable laws. We strive to provide an accessible and equitable hiring process for all candidates.