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Job Description:
As a Shift Manager at 1X, you are the senior operational owner for an entire shift. You are responsible for end-to-end execution across multiple teams, including Robot Operators, Shift Supervisors, and Wrangler functions, ensuring safe, efficient, and high-quality operations throughout your shift. This is not a people-management-only role. You are accountable for throughput, uptime, quality signals, and operational stability during your shift, and for clean handoffs between shifts.
Job Responsibility:
- Own end-to-end operational performance for your assigned shift (day or night)
- Lead and coordinate multiple Shift Supervisors across robot operations and wrangling
- Ensure robots, operators, and environments are staffed and ready for continuous operation
- Act as the final escalation point for operational issues during your shift
- Monitor key metrics including: Robot uptime and availability, Operator productivity and adherence to protocols, Data collection throughput and quality signals
- Drive clear shift handoffs with documented status, issues, and priorities
- Partner with Data QA, Logistics/Wrangling, and Engineering escalation paths as needed
- Enforce safety, operational standards, and incident response procedures
- Identify recurring issues and drive corrective actions across shifts
- Support onboarding and ramp-up of supervisors as the organization scales
- Provide structured feedback and improvement recommendations to Operations Leadership
Requirements:
- 5+ years experience in operations leadership, production, logistics, or industrial environments
- Prior responsibility for shift-based or 24/7 operations
- Experience managing supervisors or team leads
- Strong operational judgment and ability to make real-time decisions under pressure
- Excellent written and verbal communication skills
- High standards for safety, quality, and accountability
- Comfort working nights, weekends, and rotating Panama schedules
Nice to have:
- Experience in robotics, manufacturing, warehouse, or mission-critical operations
- Familiarity with operational metrics, dashboards, and incident management
- Experience scaling teams in fast-growth environments
What we offer:
- Equity
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
