Senior Product Manager, AI Full Time NEW

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world’s most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT’s culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

AI Product Manager

The AI Product Manager is a strategic leader responsible for driving enterprise-wide adoption of AI technologies, enabling organizational productivity, and delivering measurable business impact through AI-driven solutions. This role integrates people, process, and technology to identify high value use cases, prioritize automation and AI opportunities, and deliver scalable AI products that support PMO, Engineering, and broader business transformation initiatives.

This role is central to shaping how the organization leverages Microsoft Copilot, automation platforms, workflow agents, and AI-assisted productivity tools to modernize operations, accelerate delivery, and empower teams. The Product Manager partners with senior stakeholders, business units, IT, and cross-functional teams to define and execute an AI roadmap aligned to corporate strategy.

The ideal candidate possesses a strong foundation in product management, a deep passion for AI-led transformation, and hands-on experience delivering intelligent solutions that improve efficiency, reduce manual effort, and elevate the employee experience.

This role emphasizes AI strategy, product leadership, stakeholder engagement, governance, and measurable value realization — driving a culture of innovation, experimentation, and continuous learning across the enterprise.

Job Responsibilities

• Own the AI product vision, roadmap, and execution strategy for enterprise-wide AI enablement.
• Translate business needs into AI use cases, workflows, agents, and automation opportunities.
• Ensure AI solutions drive value across PMO, Engineering, Operations, and business stakeholders.
• Evaluate and operationalize new AI capabilities (e.g., Copilot agent mode, workflow agents, data integrations).
• Lead the creation of an AI Innovation Workbook, AI catalogs, and recurring AI health/status reviews.
• Champion adoption of Copilot, workflow automation, intelligent document processing, and data-driven tools.
• Experiment with emerging AI capabilities; run proofs-of-concept; scale successful solutions.
• Evangelize best practices for prompt engineering, agent design, automation patterns, and AI governance.
• Lead and mentor a team of analysts, product owners, and AI enablers working across PMO and engineering.
• Foster a culture of curiosity, innovation, experimentation, and continuous improvement.
• Set clear expectations, provide coaching, and support team career development.
• Partner with business leaders to identify opportunities for AI-driven transformation.
• Act as the primary liaison between Engineering, PMO, IT, Data Platforms, and business partners.
• Gather, validate, and prioritize AI implementation requests from multiple stakeholder groups.
• Conduct user interviews, process mapping sessions, and AI maturity assessments.
• Prioritize use cases based on complexity, ROI, value creation, and business urgency.
• Define user personas, journeys, and success criteria for AI experiences.
• Lead the delivery of workflow agents, copilots, dashboards, automations, and AI workflows.
• Coordinate cross-functional teams including engineering, data, operations, and business analysts.
• Ensure AI solutions go from concept → MVP → enterprise scale successfully.
• Monitor AI solution performance, reliability, and adoption.
• Support incident response, risk mitigation, and change management.
• Ensure AI applications operate within required availability, security, and performance standards.
• Drive alignment between PMO leadership, engineering leaders, and enterprise stakeholders.
• Build AI adoption playbooks, training materials, release notes, and executive-status updates.
• Facilitate “AI Weekly Status” meetings and reporting.
• Identify opportunities for automation and process enhancement across PMO and engineering.
• Champion a data-driven culture using metrics, analytics, and AI usage insights.
• Introduce new efficiencies and reduce organizational manual effort by scaling AI capabilities.
• Track AI performance KPIs including time savings, productivity uplift, adoption, and cost avoidance.
• Build executive dashboards highlighting AI impact by function, workflow, and business value.
• Ensure each AI solution delivers measurable, repeatable returns.
• Ensure responsible AI usage aligned to enterprise standards, data privacy controls, and cybersecurity.
• Maintain documentation, models, and workflows within approved governance frameworks.
• Establish and enforce AI deployment standards and best practices.

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Qualifications

• 5+ years leading product teams or innovation-focused initiatives.
• 5+ years managing internal stakeholder or customer relationships.
• Experience enabling AI platforms (e.g., Microsoft Copilot, Power Automate, Azure AI, M365 Graph).
• Proven ability to translate AI vision into a practical execution roadmap.
• Experience deploying enterprise workflows, copilots, and automation in partnership with business teams.
• Strong background in requirements analysis, AI opportunity discovery, and prioritization methods.
• Understanding of prompt engineering, workflow agent configuration, and human-in-the-loop patterns.
• Demonstrated ability to negotiate competing priorities using business value and ROI assessments.
• Familiarity with product analytics, adoption metrics, forecasting, and measurable outcomes.
• Experience developing user personas, journey maps, and digital experience frameworks.
• Excellent communication skills tailored for both technical and non-technical audiences.
• Ability to drive complex initiatives across Engineering, PMO, Operations, and Innovation teams.

Desired Work Experience

• 5+ years in AI product management, innovation management, or digital transformation.
• Experience building AI workflows, copilots, or enterprise automation solutions.
• Experience in an Agile software development environment.
• Experience supporting PMO, engineering, or enterprise operational teams.
• Bachelor’s degree or 5+ years of relevant professional experience.
• Experience in SaaS, data platforms, or automation/AI governance preferred.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $130,800 – $163,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

If you have any questions or concerns about this posting, please email taposting@wwt.com.