Senior Application Engineer (Pega CDH) Full Time NEW

Design, develop, and support enterprise-scale Pega applications with a strong emphasis on Customer Decision Hub (CDH), data ingestion, analytics, and cloud-based integrations. Serve as a senior technical contributor and subject matter expert, working under minimal supervision to deliver scalable, high-performance Pega solutions that support decisioning, automation, and digital engagement capabilities.

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

• Design, develop, and implement enterprise-level Pega solutions using Pega Platform and Customer Decision Hub (CDH).
• Build and customize Pega components including data pages, data sets, data flows, activities, UI rules, reports, and job schedulers.
• Design and implement data ingestion, ETL, extraction, archival, and transformation strategies.
• Create and maintain REST/SOAP APIs, services, and connectors between Pega and external systems.
• Integrate digital data from internal and external sources to support analytics and decisioning.
• Perform advanced debugging, performance tuning, and root cause analysis using Pega tools.
• Develop reusable, secure, and scalable Pega rules following guardrails and best practices.
• Provide day-to-day operational and production support, including incident and change management.
• Support DevOps and release management activities including packaging and deployment.
• Collaborate with architects, analysts, and stakeholders to translate business needs into technical solutions.
• Mentor junior engineers and contribute to technical standards and documentation.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field, or equivalent experience.
• 5-7 years of experience in application or software development.
• Pega Certified Senior System Architect (Must).
• Pega Certified Lead System Architect (Desired).
• Pega Certified Decisioning Consultant (Desired).
• Strong experience with Pega 8.x, Customer Decision Hub (CDH), and Pega Cloud (Infinity 24.x).
• Hands-on experience with data ingestion, data modeling, ETL, and SQL (PostgreSQL, Oracle, etc.) within Pega.
• Experience with REST/SOAP services, integrations, and cloud platforms such as AWS.
• Strong analytical and problem-solving skills with the ability to work on complex systems.
• Excellent written and verbal communication skills.

Hours: Monday – Friday, 8:00AM – 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road San Diego, CA 92131

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal’s Medical Accommodations team at or by calling 1-. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.