School Programs Assistant Full Time NEW

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values.

Inclusive: We strive to be a museum of many voices in dialogue.

Passionate: We believe working with art is more than a job or trusteeship – it’s a way of life.

Brave: We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives.

Empathic: We aim to act like a person, not an institution.

SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.

Schedule: Full Time, 35 hours/week, at least three days working onsite per week, including occasional evenings and weekends

As a member of the Education Department, the School Programs Assistant contributes to the Department’s role as producers of pedagogical and public programming and resources for youth and their adult counterparts (caregivers, educators, community members). Education team members foster deep and sustained relationships with Bay Area communities such as Bay Area K-12 schools (particularly San Francisco Unified School District), and education and community organizations (such as the San Francisco Public Library and summer learning programs). The department’s pedagogical approach centers inquiry, collaboration, dialogue, debate, a plurality of opinions, evidentiary reasoning, and multi-modal experiences. At our core is a foundation of teaching and learning, not just for others but for ourselves as well.  

Under the supervision of the Manager of School Programs, the School Programs Assistant is responsible for the scheduling and data management of K-12 and Higher Education visits and programs to ensure the effective delivery, and smooth running of these programs. The position is also responsible for ensuring the assembly and distribution of resources for use in K-12 school programs (including guided tours, teacher-guided visits, and outreach efforts) and supports the logistics of K-12 and Higher Education school visits. The position serves as the primary point of contact for internal and external inquiries about scheduling K-12 School and Higher Education visits at SFMOMA.

Success for the School Programs Assistant will be to support the Education department’s efforts to:

• Offer meaningful, creative, inquiry-based, multi-modal, shared experiences centered around the art of our time through programming, resources, multigenerational learning, and community-based projects for children and their adult counterparts.
• Encourage exploration, experimentation, and creative problem-solving through a broad range of accessible programs and resources.
• Build and nurture relationships to engage diverse, multi-generational audiences in school and family contexts, particularly within the San Francisco Bay Area.

In the first year of work in this position, key milestones will be:

• After 30 days: Establish understanding of key programs and processes in Education. Contribute to projects as assigned. Begin developing departmental, cross-departmental, and cross-divisional relationships.
• After 90 days: Demonstrate understanding of museum processes, contribute to an increased number, scale, or variety of projects with increased project-management responsibility. 
• After 1 year: Demonstrate increasing acumen with program coordination and project management skills including increased ability to work independently and problem-solve proactively on multiple simultaneous projects; contribute to refining departmental and cross-departmental workflows; and deepen key professional relationships. 

Responsibilities & Duties

K-12 and Higher Education Program Scheduling and Logistical Coordination

• Field high volume of requests for K-12 school group and Higher Education visits, responding to inquiries in a timely manner and providing accurate information to educators about SFMOMA’s K-12 school group and Higher Education offerings. Ensure that teachers understand the full range of programs offered and that they feel welcome and accommodated at the museum.
• Check and respond to School Tour and Higher Education e-mail inboxes for visit requests, general information, and confirmations, and follow up accordingly.
• Schedule K-12 school visits and programs, as well as Higher Education visits offered by the Education Department. Process bookings, ticketing, and send group confirmations and visit instructions.
• C reate, update, and maintain accurate constituent information within and between Tessitura (CRM) and Artifax (Venue Management), including biographical and relationship information and reporting.
• Maintain an accurate, detailed database on all active K-2 museum educators and school guides, including contact information, tour schedules, and activity reports.
• Reconcile end of year K-12 School and Higher Education visit attendance in Tessitura.
• Track and report on K-12 and Higher Education tour/program attendance, demographics, and statistics.
• Work with the Manager of School Programs, Operations, Security, Exhibitions, A/V, and Visitor Experience to ensure the daily operations of on-site school programs run smoothly, including logistical support (space bookings, room setup, security requests, etc.) for K-12 school and Higher Education visits, entrance and check-in of groups, and communication of daily school visits schedule to other museum departments, particularly Security, Operations, and Visitor Experience.
• Work directly with Visitor Experience staff to provide information and check-in packets for self-guided groups .
• Welcome and check-in scheduled K-12 school visits, summer school/youth group tours, and Higher Education groups and serve as liaison with teachers, instructors and group leaders to ensure all scheduling and logistical details regarding visits are handled efficiently.
• Work with the Creative Services team to ensure accurate and timely communications about K-12 school and Higher Education visits and that applications for these programs are available via sfmoma.org, print pieces, and newsletters.
• Conduct K-12 school tours, as needed.
• Inventory and maintain materials, supplies, and resources for use on school programs.
• Coordinate assembly and delivery of art kits to SFUSD classrooms.
• Contribute to the evaluation and assessment of K-12 school and Higher Education programs and events.

Department -Wide

• Contribute to, support, and  participate  in Departmental and cross-Division events and programs , including some evenings and weekends .
• Demonstrate a deep commitment to inclusion, diversity, equity, and access, both within and with the communities of diverse cultures, backgrounds, and gender identities served.
• Participate in and contribute to departmental, divisional, and organizational meetings, committees, and working groups.
• Perform other tasks and duties as may reasonably be requested.

Qualifications & Skills

• Bachelor’s degree (B.A.) or equivalent combination of education and experience in office settings.
• Two (2) years of proven experience administrative experience, preferably in a museum or related non-profit/educational or client service organization.
• A joy and passion for student learning. Experience in direct-service teaching youth preferred.
• Excellent public speaking skills.
• Excellent crowd management skills.
• Excellent collaboration skills.
• Patience and flexibility while working in a dynamic public environment.
• Excellent IT skills, including M icrosoft Office Suite and proficiency with project management, and CRM and/or constituent database programs ( e.g. Artifax , Asana, and Tessitura). 
• Demonstrated organizational skills and a keen attention to detail, with the ability to organize work, set priorities, and meet critical deadlines.
• Exceptional verbal and written communication skills to address a wide variety of audiences.
• Exhibits an awareness and sensitivity to cultural and other differences when working with partner organizations, staff, program participants, artists, other stakeholders, and the general public.
• Must be able to visually inspect work. Ability to work with a computer and headset/phone for extended periods. Light lifting of furniture and resources, and ability to move around a space.
• Ability to travel locally. Ability to register for a Lyft for Business account with SFMOMA. Access to a car preferred.
• Availability to work evenings and weekends, as needed.

Working Conditions

• Role involves light lifting of furniture and resources.
• Availability to work some evenings and weekends.

This position must successfully clear a background check screening and be fingerprinted.

$29.14 – $34.97 an hour

$29.14/hour (starting); $34.97/hour (position)

This is a union position subject to the provisions of the Collective Bargaining Agreement (CBA).

Job posting open date: 4/7/26

Job posting closing date: 4/25/26, 4pm

All jobs posted will remain open for at least five business days.

We encourage both internal and external candidates to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period. Applications will not be accepted after a posting has been closed.

Location: San Francisco, 151 3rd Street.

Benefits: PTO, Medical, Dental, Vision, Flexible Spending Accounts, Pet Insurance, Life and AD&D Coverage, Disability Insurance, Mental Health and Wellness Benefits, Discount Programs, Pre-Tax Commuter Benefits, 403(b) Retirement Savings Plan, SFMOMA Membership, and more

At SFMOMA, we do not believe that any applicant can, or should, meet every qualification listed in a job posting. We are committed to welcoming applicants from all backgrounds and professional paths who are inspired to join a mission-driven, community-oriented organization grounded in inclusivity, passion, bravery, and empathy.

If this describes you, we encourage you to apply.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal of state law.

You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.

You can request reasonable accommodation by contacting the People Team at [email protected] .