Scheduling Coordinator – Fresh Orthodontics (Brooklyn, NY) | $20–$25/hr | Full Time | No Weekends Full Time NEW

We’re not your average orthodontic office.

Fresh Orthodontics is an independently owned, single-doctor practice in Park Slope built around one belief: exceptional orthodontic care starts with exceptional human connection. Dr. Khanna sees every patient personally, every visit. Our team is small, close-knit, and genuinely proud of the experience we create. If that sounds like somewhere you’d be proud to show up to every day, keep reading.

The Role

You’ll be the first voice patients hear and the first face they see. As Scheduling Coordinator, you own the front desk alongside a warm, experienced team, managing appointment flow, fielding calls with confidence, and making sure every patient interaction feels smooth, personal, and genuinely cared for.

We are open to candidates from outside of dentistry. If you have built your career making people feel welcome, managing busy environments with grace, and communicating with warmth and professionalism – we want to hear from you.

Backgrounds That Translate Well Into This Role

You don’t need to have worked in a dental office to succeed here. People who have thrived in the following fields often make exceptional orthodontic coordinators:

• Hotel front desk or concierge – you already do this job, just for guests instead of patients
• Upscale retail or boutique customer service – Beauty, fashion, or lifestyle brands
• Restaurant front-of-house or event coordination – hosts and coordinators who manage pace, people, and pivots simultaneously
• Spa, wellness, or fitness reception – health-adjacent, appointment-heavy, warmth-first environments
• Airline or travel customer service – exceptional at staying composed and professional under pressure
• Corporate receptionist or executive assistant – strong organizational instincts and polished communication

Dental or orthodontic experience is a bonus, not a requirement. What we cannot train is genuine warmth, reliability, and a love of working with people. Everything else, we will teach you.

Who Thrives Here

The people who succeed long-term at Fresh are warm without being scattered, reliable without being rigid, and fast-paced without losing the human touch. They communicate proactively, take pride in doing things right, and genuinely enjoy helping people. Not because it’s in the job description, but because it’s who they are.

You’re likely a strong fit if you:

• Have 2+ years in a customer-facing, patient-facing, or guest-services role
• Have a track record of staying in positions. We value commitment and consistency
• Communicate with warmth and professionalism on the phone and in person
• Stay calm, organized, and upbeat in a busy, high-volume environment
• Have genuine interest in health, wellness, or working in a clinical setting
• Take feedback well and enjoy being part of a team that holds a high standard

What We Offer

• $20–$25/hr based on experience
• Monday–Friday only. No nights, No weekends
• PTO, paid holidays, 401(k) with employer match
• Continuing education support
• A team that genuinely takes care of each other
• A practice where your contributions are noticed and your growth is invested in

Location

Park Slope, Brooklyn. Steps from the F, G, and R lines and close to Atlantic Terminal. Ideal candidates live in Brooklyn, Manhattan, or Queens.

To Apply

Submit your resume along with a brief note (two to three sentences) sharing what you enjoy most about working with people and why you feel you’d be a strong fit for a team-driven, patient-focused environment. Applications without a note will not be reviewed.

Pay: $20.00 – $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid sick time
• Paid time off
• Referral program
• Uniform allowance

Application Question(s):

• Describe a time you had to manage multiple tasks or people at once while staying calm and friendly. What was the situation and how did you handle it?

• This is a full-time, in-person Monday–Friday role in Park Slope, Brooklyn. Are you currently located in Brooklyn, Manhattan, or Queens, and are you available to start within 30 days?

Work Location: In person