Sales Manager | Full-Time | Terre Haute Convention Center Full Time

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Sales Manager is responsible for assisting in the overall execution of the Terre Haute Convention Center’s sales initiatives for the local Terre Haute market, regional Indiana and Midwest, and national market, including, but not limited to, corporate meetings, conventions, conferences, weddings, and special events. The sales manager will actively prospect and work directly with the client on rates and terms of the contract and convey information to all departments. The sales manager should have strong verbal and written communication skills, the ability to manage several tasks simultaneously, be self-governed and self-motivated, and possess a basic understanding of event sales, public relations, event marketing, and special event planning and execution. The sales manager is an intricate part of the team and is expected to recognize the value and benefits of teamwork. Open lines of communication within the team are vital to its success and that of the company. The sales manager should be active in the community and participate in community events.

This role pays an annual salary of $43,888-$45,000.

Benefits for Full-Time roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until July 31, 2026.

About The Venue

The Terre Haute Convention Center opened in the spring of 2022. It offers more than 12,000 sq. ft. of flexible ballroom space with the ability to seat up to 1000 attendees for a large general session or 700 for a formal dinner. With the flexibility of the space, planners have the ability to host a full conference with meals and breakout sessions. The convention center will have on-site catering, audio-visual services, professional event staff and event planning, and first-class service. Attendees from the region and afar will enjoy the convenience of the connected hotels and parking garages, making location and ease for guests more than ideal for conventions.

Responsibilities

• Performs related work as assigned by the Director of Sales and General Manager.
• Meets specified goals and objectives for venue usage by promoting the convention center to all potential clients; conducts venue tours; answers questions and provides information regarding venue services, policies and procedures; and assists clients in finalizing booking arrangements
• Primary sales contact for all groups within assigned market(s).
• Exercise independent judgment to determine pricing for events using yield management techniques.
• Set appointments and make outside calls to potential clients.
• Make solicitation calls and assist with promotions and direct mail activities
• Researches, identifies, and establishes the appropriateness of groups for the venue.
• Attend industry events and tradeshows as may be required; overnight travel stays may occur.
• Prepare written proposals, event contracts, sales folders, sales kits, event diagrams, and correspondence to clients.
• Enter and maintain complete and accurate information into INFOR, a facility booking CRM.
• Participates in the development of newsletters and other marketing materials as needed.
• Prepare reports, correspondence, memoranda, and agreements and forecast projections.
• Provide assistance and staff support to the director of sales.
• Serve as a liaison with industry representatives, the general public, and other convention center departments and divisions.
• Prepare and deliver verbal presentations to groups of various sizes.
• Communicate clearly and concisely, both orally and in writing.
• Working as a Manager on Duty (MOD) as required and at times during events as needed.
• Assist in the development of and work self-promoted events as required.
• Analyzing competitors and target markets
• Provide excellent customer service assistance to internal and external clients.
• Actively participate in internal committees.
• Work directly and seamlessly with hotel partners and CVB.
• Travel to regional areas throughout the year in search of new business.
• Perform other duties as assigned.

Qualifications

• 3-5+ years of increasingly responsible sales experience for an arena, convention center, sports franchise, hotel, or other similar public assembly or hospitality facility, including supervisory responsibility.
• Bachelor’s degree from an accredited college or university with major coursework in marketing, business administration, or a related field preferred.
• High school diploma or equivalent GED is required.
• Ability to work event nights, weekends, and holidays as required.
• Has a strong track record of building relationships and generating new business.
• Excellent organizational skills, leadership skills, and customer service skills.
• Enthusiastic and positive thinker.
• Experience with event scheduling and booking procedures is a plus.
• Accurate financial reporting.
• Strong management, sales, motivational & organizational skills.
• Strong PC and data processing skills; working knowledge of MS Word and Excel, as well as database management software.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.