REMOTE $12/hr. FULL TIME Customer Service Representative ***Alabama*** Full Time NEW

Resonance CX Partners’ mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.

Employer Industry: Financial Technology

Why Consider This Job Opportunity

• Salary of $12/hr with weekly pay and full-time benefits
• Opportunity for career growth within a global financial technology leader
• Work remotely from the comfort of your own home
• Comprehensive training and ongoing development provided
• Supportive team environment focused on service excellence
• Flexible scheduling with shifts available Monday-Saturday between 8am-9pm

What To Expect (Job Responsibilities)

• Receive inbound and perform outbound calls based on department needs
• Follow structured workflows and apply step-by-step instructions during live calls
• Provide customer support via phone, email, and ticketing systems
• Troubleshoot billing, reporting, and product issues for clients
• Document interactions accurately and partner with internal teams to resolve escalated issues

What Is Required (Qualifications)

• Must have your own equipment, including a computer and reliable internet connection
• Previous customer service or call center experience
• Background in financial services, banking support, or compliance-heavy call centers preferred
• High attention to detail and strong problem-solving skills
• Excellent communication skills and tech-savvy with the ability to learn systems quickly

How To Stand Out (Preferred Qualifications)

• Experience in healthcare insurance processing, QA/auditing, or data entry
• Ability to work accurately in fast-paced environments
• Detail-oriented and organized

#FinancialTechnology #RemoteWork #CustomerService #CareerGrowth #TrainingProvided

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

#ResonanceCXPartners