QA Analyst II, Technical Full Time

Judi Health is an innovative enterprise health technology company dedicated to transforming healthcare delivery and management in the United States. Our comprehensive suite of solutions caters to employers, health plans, and third-party administrators, with a focus on improving operational efficiency, transparency, and patient outcomes. Our offerings include Capital Rx, a public benefit corporation providing full-service pharmacy benefit management (PBM) solutions to self-insured employers; Judi Health™, which delivers full-service health benefit management solutions; and Judi®, our proprietary Enterprise Health Platform (EHP) that consolidates all claim administration workflows into a scalable, secure platform. Our mission is to rebuild trust in healthcare by deploying the necessary infrastructure for quality, accessible, and patient-centered care. To learn more about our initiatives and services, visit www.judi.health.

About The Role

The Technical QA Analyst II at Judi Health plays a vital role in ensuring the delivery of high-quality products within the Capital Rx JUDI platform. This position involves close collaboration with product managers, engineers, and stakeholders to validate system functionality, identify and resolve technical issues, and enhance user experiences. The ideal candidate will possess a strong technical aptitude, excellent analytical skills, and a detail-oriented approach to quality assurance. Responsibilities include monitoring system logs, conducting root cause analysis, supporting AWS services, and translating business requirements into effective test plans. This role offers an exciting opportunity to contribute to innovative healthcare solutions in a remote or hybrid setting, supporting our mission to rebuild trust in healthcare and improve patient outcomes.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (strongly preferred)
• 3+ years of experience in QA Analysis, Software Engineering, Business Analysis, or related roles
• Proficiency in Python programming
• Strong SQL skills; familiarity with SQLAlchemy is a plus
• Experience with logging and monitoring tools such as CloudWatch, Datadog, or New Relic
• Knowledge of Agile methodologies and workflows
• Experience with version control systems like GitHub or similar
• Excellent communication skills, capable of translating technical concepts to non-technical audiences
• Strong analytical and problem-solving skills with attention to detail

Responsibilities

• Identify, investigate, and triage technical issues within the JUDI platform, focusing on key technologies such as Python/Django, PostgreSQL, and AWS services
• Conduct root cause analysis using logs, database queries, and system monitoring data to resolve issues effectively
• Monitor and analyze system logs utilizing tools like CloudWatch, Datadog, or New Relic to validate functionality and detect anomalies
• Develop and maintain dashboards to visualize key system metrics for proactive performance management
• Utilize SQL to query and analyze data within the JUDI database, supporting troubleshooting and data integrity efforts
• Collaborate with engineering teams on the support and monitoring of AWS services such as EC2, S3, Lambda, and RDS
• Translate business requirements into detailed test plans and execute manual and exploratory testing procedures
• Support the scrum team by managing backlogs, refining tickets, and participating in sprint planning and daily stand-ups
• Assist with User Acceptance Testing (UAT), stakeholder communication, and documentation to ensure alignment with business goals
• Ensure compliance with company policies and report noncompliance issues promptly

Benefits

• Competitive salary range between $75,200 and $109,000 USD
• Flexible work arrangements including remote and hybrid options
• Comprehensive health insurance plans
• Paid time off and holidays
• Opportunities for professional development and career growth
• Inclusive and diverse work environment that values innovation and collaboration

Equal Opportunity

Judi Health is committed to creating a diverse and inclusive workplace. We are proud to be an equal employment opportunity employer and do not discriminate based on race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We encourage applicants from all backgrounds to apply and participate in our hiring process. All employees are responsible for adhering to the Capital Rx Code of Conduct, including reporting any noncompliance. By submitting an application, you agree to the retention of your personal data for future employment consideration, in accordance with our privacy policy available at https://www.judi.health/legal/privacy-policy.