Program Director Full Time

Title: Program Director

Reports To: Executive Director

Location: Remote / Hybrid (as applicable)

Direct Reports: 1 

Salary Range: $70,000-$80,000 annually

Program Management & Operations (Primary Focus)

• Oversee day-to-day execution of BCAP and CPP programs, including intake, eligibility, service delivery, and follow-up.
• Refine and maintain program policies, procedures, and workflows, identifying operational risks and implement solutions to improve efficiency and participant experience.
• Identify gaps in access or awareness and communicate insights to leadership
• Support the development and management of program reports and budgets for leadership and funders.
• Track, analyze, and report on program outputs and outcomes

Community Outreach & Partnerships

• Build and maintain a targeted referral network of healthcare providers, imaging centers, social service agencies, and community organizations serving underserved populations
• Support outreach efforts to increase awareness and utilization of programs
• Lead outreach meetings and presentations with referral partners
• Serve as a point of contact for complex or high-priority referrals

Grants & Reporting

• Support grant applications by providing program data, narratives, and insights
• Track and report program outcomes for funders and internal use
• Maintain accurate and organized program documentation

Team & Cross-Functional Collaboration

• Supervise the BCAP Coordinator and support their development
• Partner with the Director of Operations on administrative and operational needs
• Collaborate with Development on fundraising support (data, impact stories, reporting)
• Collaborate with marketing partners to develop and maintain referral tools (e.g., program one-pagers, eligibility summaries, intake materials)

Qualifications

Required

• Bachelor’s degree in public health, social work, nonprofit management, or a related field, or equivalent professional experience
• Minimum of 5 years of experience in program coordination or management within nonprofit, healthcare, or human services
• Experience supporting program operations, reporting, or service delivery
• Experience in medical advocacy, patient navigation, or public health
• Familiarity with grant-funded programs and reporting requirements
• Strong administrative technology capabilities – comfortable navigating software and cloud-based platforms for day-to-day operations.
• Strong organizational, analytical, and project management skills
• Self-starter who thrives in small, fast-paced environment
• Excellent written and verbal communication skills
• Comfort working in a remote team environment
• Work EST hours 9a-5pm.

Preferred

• Spanish proficiency
• Familiarity with referral-based or patient/client service model
• Experience with community outreach
• Experience working with underserved or vulnerable populations

Equal Opportunity Employer: ABCF is an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We strongly encourage individuals from diverse backgrounds, including those with lived experience relevant to our mission, to apply.