Product Designer I Full Time NEW

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Job Description

As a Product Designer I you will be an influential contributor in improving the workflows and overall user experience of hundreds of thousands of insurance providers and consumers. This person will partner with the other Product Design team members, Product Managers, Product Owners, and Software Engineers to identify design problems and validate useful, usable, and feasible design solutions.

You’ll be joining a small but growing team of experienced designers who strive to create user-centered platforms. Our team thrives on cross-functional collaboration and connecting one-on-one with our customers to gain a deep understanding of their needs. Insurance is complicated, but we believe its software doesn’t have to be!

Core Requirements And Responsibilities

Essential job functions included but are not limited to the following:

• Engage in product definition discussions with Product Managers and Product Owners in order to identify user needs
• Participate in research including user interviews, user discovery, concept validation, and usability testing.
• Document and socialize usability findings with cross-functional teams.
• Translate research findings and recommendations into insights and evidence-based wireframes, presentations, and ux documents.
• Partner with team members in developing and evolving the visual language, interaction patterns and design system for Vertafore’s products and platforms, incorporating Vertafore’s brand and voice.
• Partner with designers to facilitate design thinking workshops with users and internal teams to identify problems.
• Partner with designers to create reusable, scalable visual design assets that fit into a greater pattern library and are consumable by developers and engineers.
• Build amicable, productive, trusting relationships with partner teams.
• Participate in design reviews, learning from other product designers.
• Present concepts, wireframes, data insights and prototypes to users and internal teams.

Knowledge, Skills And Abilities

• You are curious and have a deep willingness to learn.
• You ask questions to get to the heart of the problem at hand.
• You have a good grasp of design thinking methodologies, using empathy and critical thinking to understand and frame problems.
• You are interested in developing your research skills, by participating in usability testing: planning, recruiting, leading, analyzing results, making design recommendations, and communicating findings & recommendations.
• You can communicate ideas, perspectives, user research, design problems, and design solutions in a diplomatic and persuasive manner.
• You are comfortable working with design systems and/or pattern libraries.
• You have a solid understanding of visual design fundamentals: color, typography, composition, space, time/motion, information visualization.
• You fully grasp of the theories, concepts, and methods of user-centered design and interaction design.
• You balance passion for your craft with a dedication to on-time, on-target delivery of work.
• You have an interest and desire to understand the scalable capabilities of AI technology, in your work and for the benefit of users.

Qualifications

• You have 1+ years of professional experience in a software or agency setting or comparable education/work experience.
• You have a solid understanding of user-centered design principles and data driven design strategies
• You have experience in user research fundamentals such as user interviews, data analyzation, and usability surveys
• You have experience in working in an agile development process
• You have experience with design systems and interaction patterns
• You are a collaborator across teams, including Product Design, and Development
• You have a compelling portfolio that showcases your problem framing, research, problem solving, and visualization skills.
• You have experience in UX and design collaboration tools like Figma, Sketch, Miro, Adobe XD, etc.

Additional Requirements And Details

• Travel required up to 10% of the time.
• Located and working from an office location at least one day a week.
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.

THE VERTAFORE STORY

Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.

The Vertafore Way

Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

• Bias to Action: We’re united by an innate drive to take action and make a difference in the technology and insurance spaces.
• Win Together: We work together as one team, showing empathy and respect along the way.
• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.
• Say It, Do It: We honor every one of our commitments because integrity is important to us.
• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.
• We Love Insurance: We appreciate the impact insurance has on the world.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings .

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.