Port Cruise Representative, DCL (Port Canaveral, FL) Bench – Part Time Full Time NEW

The Port Cruise Representative will create magic for our Guest’s before they embark on their Disney Cruise! They work onsite at Port Canaveral providing outstanding guest service prior to embarkation and during debarkation of the ship. The Port Cruise Representative will collect and process Guest cruise documents, verify citizenship and check Guests in to their staterooms.

The operating hours are Sunday through Saturday, 5:00 a.m. to 5:00 p.m.

The starting pay rate for this position is $19.60 per hour.

Responsibilities :

• Deliver a flawless experience for all of our Guests to ensure the experience supports the Five Keys- Safety, Courtesy, Inclusion, Show and Efficiency
• Ability to work with minimal direction, proactively engaging and interacting with Guests to answer questions, give directions and other information
• Perform efficient automated check-in functions on tablets and/or handheld devices
• Maintain strong observation skills with high level of detail
• Prolong standing and walking to various areas of the terminal to perform and maintain crowd control during peak operational hours in both indoor and outdoor settings during different weather conditions
• Comfortable speaking in front of large groups or audiences
• Provide Guest Service and help find solutions when challenges arise with Guests and Cast Members
• Perform multiple tasks simultaneously
• Cast Members may be required to handle cleaning chemicals and supplies

Basic Qualifications :

• Knowledge of Disney Cruise Line and Walt Disney World products
• Navigate between multiple and concurrent computer applications
• Computer and technical proficiency
• Physical role requiring heavy lifting up to 40-50 lbs, pushing, pulling, bending, twisting, and kneeling. This would include using a broom/mop
• Verbal and interpersonal communication skills
• Requires full availability for training. Upon completion of training a work schedule will be assigned
• This Part Time role requires availability for all seven (7) days of the week to support business scheduling needs.

Preferred Qualifications:

• Bilingual
• Previous Cruise Line experience
• Hotel Guest Service Experience

Additional Information :

To expedite consideration, we highly recommend that you upload your resume when completing the application for this posting.

Keyword: WDWCasting portcruise cruiserep portcruiserep

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

The starting pay rate for this position is $19.60 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.