Political Ops Account Manager Full Time NEW

Neptune Ops is the AI-native influence operating system. We build and deploy the most advanced digital tools to drive outcomes in public affairs and other precision advertising campaigns across the country. We help our clients avoid the pitfalls of technology disruptions, and capitalize on the opportunities created by these changes.

Reporting to the Head of Sales, the Political Ops Account Manager will combine client relationship management, project management, and cross-team coordination to ensure the successful execution of client campaigns. This role will work directly with our sales leadership, political operations, and digital operations teams to support day-to-day client engagement, oversee project timelines, and ensure that deliverables exceed client expectations. As our company continues to grow, this role will help maintain existing client accounts through exceptional service, strategic guidance, proactive communication, and consistent engagement. The ideal candidate possesses a combination of experience in technology, media, public affairs, lobbying, and campaigns, and thrives in a fast-paced, technology-forward, and client-facing startup environment.

What you’ll do:

Client Relationship Management

• Translate AI and other ad tech tools into actionable political strategies for clients
• Build strong networks and relationships with clients and serve as the day-to-day contact for client accounts
• Translate client goals into actionable tasks with guidance from senior team members
• Participate in client meetings, calls, and other engagements to support client accounts and ensure long-term account growth

Project & Campaign Leadership

• Track project timelines, deliverables, and workflows across multiple client accounts
• Coordinate tasks internally to ensure campaigns and initiatives are delivered on schedule and to specification
• Maintain trackers for project progress and provide regular updates to clients and leadership
• Ensure client needs, expectations, and feedback are clearly communicated to internal teams

Cross-Team Coordination

• Collaborate cross-departmentally to support successful execution of client campaigns
• Facilitate internal communication and collaboration to align messaging, strategy, and deliverables
• Manage internal workflows and scheduling to ensure projects move efficiently across departments
• Troubleshoot issues and ensure timely resolution

Account Growth & Strategic Support

• Support sales leadership in maintaining and expanding client accounts
• Identify opportunities for additional services or campaign support
• Proactively seek feedback and contribute ideas for client strategy discussions and long-term relationship development

What we’re looking for:

• Bachelor’s degree in business, political science or related field and 2-5 years of experience in a combination of technology, public affairs, media, lobbying, campaigns, and/or digital advertising
• Experience in client-facing roles or account management
• Strong project management and organizational skills with the ability to manage multiple priorities with competing deadlines
• Excellent verbal and written communication and relationship management skills
• Comfort working in a fast-paced, startup-style environment with evolving priorities
• Familiarity with digital advocacy campaigns, and comfort learning new digital tools 
• Experience with internal project and client management tools including Asana, Hubspot, and custom AI applications
• Familiarity with digital tools and a willingness to learn new platforms including Asana and custom AI applications
• Located in the San Francisco Bay or Washington, DC metro area

This is a hybrid, full-time benefits eligible position. In person co-work time will be required in either San Francisco or Washington, DC. Candidates must be based in the San Francisco Bay area or the Washington, DC metro area. Neptune Ops provides a robust suite of benefits including: discretionary time off, health, dental, vision, mental health, pet, and legal insurance as well as 401(k) match, sick time, holiday pay, and paid time off for bereavement and jury duty. The anticipated base salary range for this position is $100,000-125,000. Base compensation is determined by many factors including: geography, the candidate’s skills, experience, and internal equity. In addition to base salary, employees are eligible for our annual discretionary bonus program.  

To apply, please submit an application via LinkedIn.

Neptune Ops is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local laws.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records, in a manner consistent with the requirements of the law.