Patient Account Representative Full Time NEW

A Large Healthcare Company located in the San Fernando Valley is in the immediate need of a Patient Account Representative. The Patient Account Representative is ideal for someone that had 2+ years of experience in medical billing and/or collections. The Patient Account Representative will be responsible for managing patient accounts, resolving billing issues, processing payments, and working with patients, insurers, and internal departments to ensure accurate and timely account resolution.

• Review and manage patient accounts to ensure accurate billing and timely follow-up
• Contact insurance companies, patients, and hospital departments regarding claim status, payment issues, and account discrepancies
• Process payments, adjustments, refunds, and account updates in accordance with hospital policies
• Investigate and resolve denied, underpaid, or unpaid claims
• Assist patients with billing questions, payment arrangements, and financial responsibility explanations
• Maintain accurate documentation of account activity in billing and hospital systems
• Ensure compliance with HIPAA, hospital policies, and applicable billing regulations
• Support month-end reporting and account reconciliation activities as needed

• 2+ years of experience in medical billing and/or collections
• Minimum 2 years of experience as a Patient Account Representative, Medical Biller, or similar healthcare revenue cycle role
• Hospital billing experience strongly preferred
• Knowledge of insurance verification, claims processing, denial follow-up, and patient account resolution
• Familiarity with Medicare, Medicaid, and commercial insurance billing practices
• Strong communication, customer service, and problem-solving skills
• High attention to detail and accuracy
• Proficiency with healthcare billing systems and Microsoft Office Suite
• High school diploma or equivalent required

Hospital billing experience strongly preferred

• Medical, vision, dental, and life and disability insurance
• 401(k) plan