Order Entry Representative Full Time NEW

Job Title: Customer Service Representative (Contract)

Location: Maple Plain, MN (on-site)

Schedule: Monday–Friday | 9:00 AM – 5:00 PM (First Shift)

Duration: Approximately 60-day contract

Pay Rate: $21.00 – $24.00 per hour

Position Overview

Seeking a Customer Service Representative to support customers by managing inquiries, processing orders, and ensuring a high level of service throughout the order lifecycle. This role serves as a primary liaison between customers, sales, and internal departments to ensure accurate order processing and timely issue resolution. This is an approximately three-month contract supporting business demand and customer onboarding efforts.

Key Responsibilities

• Respond to inbound customer inquiries via phone and email regarding quotes, orders, and account information
• Enter and process customer orders, including review of purchase orders and sales orders
• Verify purchase orders, payment details, and shipping information for accuracy
• Reconcile customer data and follow up on missing or incorrect information
• Triage customer requests and route issues to appropriate internal teams
• Collaborate with sales, production, and other departments to resolve customer needs
• Navigate CRM/ERP systems and customer databases to provide accurate information
• Proactively follow up on order status, delivery timelines, and customer questions
• Maintain a high level of professionalism and customer service

Required Qualifications

• 1+ year of customer service experience
• 6+ months of experience with an ERP or CRM system (SAP and/or Salesforce preferred)
• Basic Microsoft Office proficiency, including Excel worksheets and tables
• Strong verbal and written communication skills
• High School Diploma or equivalent

Preferred Qualifications

• Bachelor’s Degree
• Customer service experience in an office or corporate environment
• Advanced Microsoft Excel skills
• Experience with order entry and purchase order processing

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Job Type & Location

This is a Contract position based out of Maple Plain, MN.

Pay And Benefits

The pay range for this position is $21.00 – $24.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Maple Plain,MN.

Application Deadline

This position is anticipated to close on May 13, 2026.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.