Operations Coordinator ENVOY Full Time

The Operations Coordinator will support all internal contingent labor onboarding, scheduling, and communication under the aligned Operations Manager in the division. The Operations Coordinator will initiate and operationalize support functions for clinicians on assignment; functions include on-boarding, credentialing support, scheduling, confirmation letters, travel and reporting. The Operations Coordinator is instrumental in developing relationships in order to provide indispensable administrative support for the operations team.

This individual will collaborate with our Operations Managers, Recruiters, Credentialing, and Scheduling to ensure enterprise schedules are filled, locum rates are verified and confirmed, and candidate assignments are successful.

Company Overview: Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You’ll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Benefits: At Envision Healthcare, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.

Paid Time Off: Envision Healthcare offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

Responsibilities

• Collaborate and support the Operations Manager on program initiatives and objectives.
• Interact with clinician, recruiters and Operations Managers to meet clinician demand for scheduling, supporting Envision scheduling needs and providing coverage solutions.
• Keeps locum clinicians apprised of schedule status on a regular basis, engaging their support as needed.
• Educates clinicians on scheduling protocols and guidelines. Develops strong relationships with clinicians communicating via the phone, text and email to understand their needs and gain commitments to fill needed shifts.
• Facilitate communication with clinicians regarding payroll, scheduling, credentialing, and overall expectation.
• Provide concierge-level customer service for onboarding and enrolled physicians.
• Oversee contracting with clinicians (ensuring proper CRF’s, rate adherence, contract entities, etc.)
• Facilitate communication to Operating Unit leadership for facility receiving newly deployed candidate.
• Coordinate and communicate clinician expectations through administrative support regarding shifts, confirmation letters, travel coordination, housing, and transportation.
• Create and distribute all Confirmation letters as needed. Following up on signature approvals and making any changes requested as needed.
• Update and adjust locum hours on various excel logs and trackers, ensuring confirmed hours are listed accurately for forecasting and financial reporting.
• Support and collaborate with the Operations Manager to communicate with Scheduling, Credentialing, and Recruiting Leads of each RSC, to monitor and report out on deployment plan, credentialing status of candidates and recruitment efforts for internal resources.
• Support the monthly Operations meetings by providing various reports including credentialing and recruitment status, deployment, and monthly performance; inclusive of internal and external locums.
• Participate in all necessary meetings to ensure success of contingent labor deployment and resource utilization.
• Produce productivity and quality metrics for deployment program as requested.
• Demonstrates sense of urgency, flexibility and a positive approach to problem solving within our fast paced environment.
• Cross-train and have the ability to back up any member of the team when necessary.
• Contribute ideas and feedback to management relating to company operations and conditions in the marketplace.
• Facilitate meetings; including scheduling and taking minutes.
• Update the Email Distribution for region of service.
• Update the National State License Tracker.
• Request Licenses and DEAs as needed with One Source.

Qualifications

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Multi task – ability to use critical thinking and problem solving skills to accurately prioritize and coordinate multiple activities to ensure placement goes smoothly.
• Communication – advanced written and oral communication skills to internal and external. customers ensuring that all parties are kept in the loop in regards to assignment. Must be able to build and maintain strong relationships as well as diffuse tense situations.
• Determination – strong commitment to produce high quality work with passion. Not afraid to take initiative and think outside the box to ensure obstacles are overcome.
• Adaptability- ability to learn on the go, pursuit of excellence and process improvement, enjoy new challenges

Education/Experience

• High School Diploma or General Education Degree (GED) and 3 or more years of related experience
• BA/BS Degree preferred.
• VMS knowledge preferred

Computer Skills

To perform this job successfully, an individual should have knowledge of:

• Microsoft Office Suite; Excel required
• Scheduling software experience
• VMS (Vendor Management System)
• Internet navigation

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.

Envision Healthcare uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

Envision Healthcare is an Equal Opportunity Employer.

JOB INFO

Job Identification 1667

Job Category : N-Non Exempt Staff General

Posting Date : 2026-04-22T12:24:12+00:00

Job Schedule : Full time

Locations : United States