Operations & Client Coordinator Full Time

About Mazzeh Personal Chefs

Mazzeh Personal Chefs is a premium personal chef company serving high-end residential and corporate event clients across the Seattle area. Our head chef leads a close-knit team of highly skilled chefs, delivering everything from weekly meal prep to daily private dining, as well as experiences and events.

We specialize in creative, globally inspired menus, tailoring every detail to the tastes, preferences, and dietary needs of the people we serve. As such we hold ourselves to high standard in food quality, client care, and how we work together as a team. What sets us apart isn’t just the food. It’s the culture we’ve built around it.

How We Work

Mazzeh operates more like a cooperative team than a traditional top-down company. The head chef isn’t managing from a distance, she’s on-site cooking, training staff, and building client relationships alongside the team. Decisions get made collaboratively, and we genuinely care about doing great work together.

We’re a small team, so who we hire matters a lot. We’re not just looking for someone who can do the job, we’re looking for someone who wants to be part of what we’re building.

The Role

This role fits into that structure on the operational side. While the head chef focuses on the culinary and client-facing work, cooking on-site, drafting proposals, and training new chefs to our standards, etc. you’ll be the organizational backbone of the team. Owning the logistics and administrative side that keeps everything running.

You’ll be building processes as you go, with the support of the head chef and the rest of the team behind you.

What You’ll Do

Client Relations

•       Respond to incoming inquiries from the website and third-party booking platforms with warmth and professionalism

• Follow up with leads and help answer basic questions about how we operate
• Schedule phone or video calls with the head chef for clients that want to learn more, begin onboarding, or want to start with menu consultation.

•       Check in with clients before upcoming events to confirm details

•       Send thank-you cards and emails after events, including review requests

•       Maintain strong, ongoing relationships with existing clients

Sales Support

•       Help manage inbound leads so nothing falls through the cracks

•       Over time, support outreach to bring in new meal prep and private event clients

• Light social media management including responding to any client messages and occasionally posting updates

Operations & Scheduling

•       Coordinate and maintain the weekly schedule for the team

•       Manage listings and availability across third-party booking platforms

•       Build and document systems and SOPs so the business runs consistently

•       Support the bookkeeper with light admin coordination — making sure they have what they need to send out invoices, follow-ups with past due clients, flagging any other potential issues

In-Person (3-5 hrs/week)

•      Weekly meeting with the head chef to sync up on weekly priorities, facilitate handoffs, give and receive feedback, and brainstorm new ideas.

•   Attend client meetings or site visits as needed
• Flexible location — meeting sites will vary depending on need

Who We’re Looking For

•       Someone who takes initiative — you notice what needs doing and handle it without being asked

•       A clear, professional communicator who can represent a premium brand with warmth

•       Comfortable building systems and processes from scratch

•       Organized, reliable, and someone the team can genuinely count on

•       A collaborator who thrives in a small, tight-knit environment

•       Background in hospitality, household management, private service, event coordination, or a boutique service business is a strong plus

•       Local to the Seattle metro area with reliable transportation

•       Some comfort with client outreach or sales is a plus, but not required on day one

Room to Grow

We’re a small business with real ambitions, and we want our team to grow with us. As Mazzeh expands — more clients, more chefs, more events — there will be more to own on the operational side, and we’d rather grow that responsibility with someone already embedded in the team than hire from outside.

For the right person, this role can evolve into something much larger over time. We are genuinely invested in the long-term growth of everyone on this team. If you’re someone who wants to show up, do great work, and build something alongside people who care there’s a real future here.

This Probably Isn’t the Right Fit If…

•       You prefer a traditional, hierarchical workplace where roles are rigidly defined

•       You need a lot of direction or oversight to stay productive

•       You’re looking for a short-term position or purely remote work

•       You’re not comfortable in a small, collaborative environment where everyone pitches in

How to Apply

Send a short email to shayda@mazzehseattle.com with the subject line “Operations & Client Coordinator.”

For bonus points tell us a little about your background and why this role appeals to you!