Motor Vehicle Examiner Specialist Full Time

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Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

For Assistance In Applying

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.

Before You Apply

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

After You Apply

• Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”
• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Sharon McIntosh, at Sharon.McIntosh@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Motor Vehicles this class is accountable for independently performing a combination of duties in registration and licensing functions.

EXAMPLES OF DUTIES

• Examines and reviews forms for completeness, accuracy, legibility, and conformance with regulations;
• Determines if transactions are subject to sales and use tax and computes amounts due;
• Verifies proof of ownership and/or existence of encumbrances on all applications such as motor vehicle, motorcycle, bus, truck, camper, boat and miscellaneous vehicle registrations;
• Examines certificates of title and other documents and supporting data;
• Issues motor vehicle registrations;
• Determines if transactions are new, transfers, class transfers or record transfers and processes accordingly;
• Utilizes automotive manuals for verification of details on registrations;
• Examines current suspension file to verify eligibility of applicants to receive registrations and/or operator licenses;
• Answers questions from general public on laws, regulations, procedures and official motor vehicle forms;
• Collects taxes and/or fees, balances cash records and prepares deposits;
• Operates and responsible for security of assigned equipment, supplies and receipts;
• Performs related duties as required.

Branch Offices

• Deals directly with general public, performs limited restorations of driver’s licenses or motor vehicle registrations;
• Issues boat registrations and toll plates;
• May perform photo licensing activities;
• Performs related duties as required.

Central Offices

• Performs as a unit specialist examining registration and title applications forwarded from branch and other areas for completeness, accuracy, legibility and conformance with Connecticut State Statutes prior to final approval for issuance of documents;
• Researches title history on vehicles;
• Works with DMV inspectors and/or local and state enforcement agencies;
• Determines compliance with motor vehicle “brands” from other jurisdictions and applies them to Connecticut Certificate of Titles;
• Issues Connecticut duplicate title certificates;
• Issue ownership documents related to abandoned motor vehicles;
• Researches insurance compliance issues and disputes;
• Processes payments of civil penalties and fee adjustments;
• May research stolen vehicles;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Knowledge of the functions and activities of the Department of Motor Vehicles;
• Skills
• interpersonal skills;
• oral and written communication skills;
• Ability to
• maintain records;
• examine documents for completeness, accuracy and compliance with established requirements;
• read, understand and apply motor vehicle laws, regulations, policies and procedures;
• handle and count money;
• perform arithmetical computations;
• operating various types of office equipment.

Minimum Qualifications – General Experience

Four (4) years of clerical experience.

Minimum Qualifications – Special Experience

One (1) year of the General Experience must have involved the issuance of official documents requiring the examination of applications and supporting documentation.

Minimum Qualifications – Substitutions Allowed

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.
• One (1) year as a Motor Vehicle Examiner may be substituted for the General and Special Experience.

Preferred Qualifications

• Experience working in a DMV branch office, involving the issuance of official credentials and examining legal documents
• Experience serving as a point of contact or representative for an organization, including communicating information, responding to inquiries, or coordinating with partners
• Experience working independently while meeting deadlines and managing workload
• Experience working in team settings to accomplish established project goals
• Experience with DMV Branch Operating systems, transaction processing software, and office technology
• Experience independently monitoring appointment systems and managing workflow to help reduce customer wait times
• Experience providing presentations, briefing, training, coaching, or onboarding staff in operational procedures or customer service tasks
• Experience using conflict-resolution techniques to address workplace issues
• Experience drafting and editing documents, including guidance, procedures, or technical information

Character Requirements

In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before individuals are certified for appointment.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

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