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General Definition of Work The Richmond Behavioral Health Authority has a full-time position available for a Medical & Electronic Records Program Supervisor in our Quality & Standards Division. The successful candidate will perform difficult skilled administrative support and technical work supervising Health Information Coordinators, maintain the privacy and confidentiality of individual’s information in a hybrid paper and electronic health record system, ensure that all laws and regulatory procedures related to releasing client information are followed, respond to all subpoenas for client medical records, coordinate duties and activities for Health Information Coordinators and related work as needed or assigned. Work is performed under the limited supervision of the Director of Compliance.
Essential Functions
Oversees the daily operations of the medical records department to include scheduled coverage.
Supervises staff; assigns, directs, and oversees the work of assigned personnel; coaches, counsels, disciplines and evaluates staff performance.
Tracks and monitors major functions of medical records staff to include scanning and hanging, ROls completed within appropriate timeframe and reports on trends per monthly productivity report.
Monitors the scanning of external documents into EHR and completes quality audits.
Completes 25% of scanning/hanging/validation and closes cases as needed.
Facilitates destruction of records annually with ongoing maintenance and organization of archive files.
Ensures staff are properly trained based on Federal/State laws and Authority standards.
Conducts monthly team meetings and quarterly staff trainings.
Point of contact for any subpoena received by agency.
Updates and maintains Standard Operating Procedures, policies, and forms for the medical records department.
