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JOB REQUIREMENTS: Description Do you strive to set yourself apart by
your gracious service and impeccable style? Are you passionate about
creating unforgettable guest experiences through engaging service and
attention to detail in a refined lounge setting? If so, The Pfister is
looking for a Cocktail Server to join our Lobby Lounge team and continue
its legacy of elevated hospitality. As a Lobby Lounge Cocktail Server at
The Pfister Hotel, you will be responsible for delivering timely,
professional, and personable service to ensure every guest enjoys an
elevated and memorable lounge experience. Built in 1893, The Pfister
Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of
the best hotels in Milwaukee and the Midwest, we continue to celebrate a
grand tradition of gracious service and impeccable style. The Pfister
Hotel has received AAA Four Diamond hotel status for 46 consecutive
years. The hotel is one of only 11 properties throughout North America
to maintain the AAA Four Diamond designation since the inception of the
Diamond Rating program in 1976. What you will be doing: Greet guests
with warmth, explain specials and promotions, and assist with
recommendations of beverages and food options. Take accurate orders,
input them into the POS system, and coordinate with bartenders to ensure
timely service. Serve beverages with appropriate garnishes and snacks
while maintaining accuracy and presentation standards. Check back with
guests frequently to ensure satisfaction and anticipate their needs.
Present checks promptly, handle cash and card transactions with
accuracy, and properly balance self-banked funds. Maintain cleanliness
of service stations, tables, chairs, and lounge areas throughout the
shift. Restock and organize supplies including glassware, napkins,
straws, and condiments. Clear and reset tables quickly and efficiently.
Adhere to all state, federal, and corporate liquor laws and regulations,
ensuring responsible service of alcohol. Support team members and
bartenders to ensure seamless lounge operations. Perform other duties as
assigned to support the lounge and hotel. Position Requirements: 1 year
of cocktail serving experience required in a high-volume lounge or bar.
Strong knowledge of spirits, beer, and wine with the ability to describe
and recommend selections. Ability to balance multiple tasks in a
fast-paced environment while maintaining engaging service. Strong cash
handling and self-banking skills, with the ability to balance funds
accurately. Ability to carry trays weighing up to 25 lbs. and navigate
through a crowded lounge. Excellent communication skills with the
ability to read, write, and speak English fluently. TIPS certification
preferred; bartending certification a plus. Must adhere to the Local 122
Collective Bargaining Agreement regulations, with the option to obtain
union membership after 90 days of… For full info follow application
link. *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/7B8FC0FAF2C543DD
