Learning and Innovation Coordinator – Learning Innovations Full Time NEW

Position SUMMARY

The Learning and Innovations Coordinator provides facilitation, coordination and administrative support to a wide range of associates and leaders. The incumbent serves as a liaison between associates, leaders, physicians, and teams including the Center for Learning and Innovation (CFLI) who seek best practice, educational or consultative resources. The CFLI coordinator provides program scheduling, meeting planning, resources/files/learning materials maintenance and updating services. The coordinator partners with education specialists and customers to create, review and revise instructional content, policies, and procedures. Additionally, the incumbent provides administrative support to the System Director of Professional Development and Learning, Manager of Professional Development and Learning and the Director of Nursing Transformation.

Primary Accountabilities

• Works directly with leadership to ensure goals and objectives of the organization are met by participating in and coordinating various tasks including project support, maintaining documentation of programs, projects and teams.
• Conducts research for special projects and research articles for physicians, nursing and other disciplines by preparing data, providing follow-up and response to inquiries. Processes article requests through National Library of Medicine and Docline for participating libraries.
• Organizes the preparation of meeting presentations, agendas, event management and scheduling.
• Serves as a mentor and resource to new associates, coordinators and support staff across the IDN.
• Demonstrates knowledge of SharePoint and willingly assists other users with basic issues, questions or document placement and uploading.
• Serves as administrative support for IDN wide Clinical Best Practice Committee by attending meetings, capturing notes, editing and uploading policies, procedures and guidelines in partnership with the Committee Chair.
• Maintains schedule/calendar for the leaders and/or area of responsibility and ensures scheduling conflicts are resolved in a timely manner. May coordinate meetings for designated groups or committees as determined by direct report. Makes appropriate arrangements for adequate meeting notices, locations, A/V needs, catering needs and cleanup.
• Monitors, participates in the review, and ensures departmental or area policies and procedures are updated.
• Provides administrative and content development support to Team Lavender.
• Serves as an IDN resource for patient glucometer program sponsored by Health First Foundation.
• Responsible for accurately processing and maintaining time and for areas of responsibility.

Work Experience

MINIMUM QUALIFICATIONS

• Education: High School diploma or equivalent.
• Work Experience: 3 years of administrative support or healthcare experience.
• Knowledge/Skills/Abilities
• Demonstrates knowledge of Medical Terminology
• Demonstrates competence in searching primary medical literature databases (OVID, MEDLINE/PubMed, Cinahl)
• Excellent communication skills (both verbal and written) and decision-making skills.
• Effective time management and organizational skills, ability to prioritize to maximize quality, value and service.
• Advanced customer service experience
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint), and SharePoint Interacts with customers, management staff, medical staff and fellow associates in a professional manner.

Preferred Qualifications

• Education: Two years of college level coursework in Business Administration, Health Care or Associate degree in related area.
• Work Experience: Experience in healthcare.

Physical Requirements

• Majority of time involves sitting or standing; occasional walking, bending, stooping.
• Long periods of computer time or at workstation.
• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Benefits

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule : Full-Time

Shift Times : days

Paygrade : PG-PG-PG-31