Labor Relations Representative- HR Labor Full Time

JOB DESCRIPTION

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation’s largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is a position within FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

Position Summary

The Labor Relations Representative serves as a strategic liaison between the electric utility and its unionized workforce, supporting lead negotiators in maintaining constructive labor-management relations. This role ensures compliance with collective bargaining agreements, facilitates grievance resolution, and contributes to negotiations that support operational reliability, safety, and regulatory compliance. The representative works closely with field operations, generation, transmission, and distribution teams to align labor strategies with business needs.

Key Responsibilities

Serve as the contact for union representatives and employees regarding labor-related matters across utility operations, including regulated generation, transmission, distribution, and customer service.

Interpret and administer collective bargaining agreements (CBAs), ensuring compliance with contractual obligations and alignment with operational goals.

Support lead negotiators to prepare for bargaining sessions by compiling operational data, drafting proposals, and conducting cost impact analyses.

Assist in grievance resolution, investigations, and disciplinary actions in accordance with CBAs and company policies, with a focus on safety-sensitive environments.

Collaborate with operational leaders to address workforce planning, shift schedules, and work rule interpretations that impact service reliability and regulatory compliance.

Provide training and guidance to supervisors and managers on labor relations policies, contract administration, and union engagement strategies.

Monitor labor trends, legislative developments, and regulatory changes (e.g., NERC, FERC, OSHA) that may affect labor relations and recommend proactive strategies.

Maintain accurate records of grievances, arbitration outcomes, labor activities, and negotiated agreements.

Participate in union-management committees and joint initiatives focused on safety, workforce development, and operational excellence.

Qualifications-

Level III

Bachelor’s degree in Human Resources, Labor Relations, Business Administration, or related field (Master’s preferred).

4-7 years of experience in labor relations within a unionized environment, preferably in the utility, energy, or industrial sectors.

Level IV

Bachelor’s degree in Human Resources, Labor Relations, Business Administration, or related field (Master’s preferred).

7-10 years of experience in labor relations within a unionized environment, preferably in the utility, energy, or industrial sectors.