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Property Location:5175 28th Street SE – Grand Rapids, Michigan 49512You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There’s a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are … and well compensated for all you accomplish.Incentives – Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth – Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being – Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement – Company-matched 401(k)Award-winning – Ranked among Newsweek’s America’s Greatest Workplaces 2025What you will do:Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.Ensure exceptional, positive experiences for our diverse team members and guests.Oversee the 5:30 Kickback for guests through food preparation and with clean-up.See to it that the kitchen and lobby area are clean and well organized.Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels. Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Answer guest’s questions using your knowledge of the hotel, area, and events.Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, energetic communicators with these qualifications.Knowledge of hotel accommodations, the community. and hotel servicesAbility to conduct accurate inventory of food items and calculate order levelsWarm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphereAbility to speak and receive direction (written and verbal direction) in EnglishRise. Shine. Work Happy.Hiring Immediately!At Drury Hotels, we prioritize our team’s personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOEExplore Our Culture
Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.
