Interim Director, Student Success Programs-EOPS (Full-Time, Categorically Funded) Clovis Community College Full Time NEW

Under general direction of the Vice President or Dean, Students, plans, organizes, directs and integrates operations of a federal or state grant-funded student success program such as Extended Opportunity Program and Services (EOPS)/Cooperative Agencies and Resources for Education (CARE) and TRiO programs including Upward Bound, associated programs and Student Support Services; ensures program(s) meet funders’ established goals, objectives and reporting guidelines; manages the implementation of programs and services; acts as a liaison with other educational institutions and community resources; initiatives strategies for achieving the District’s mission and institutional goals within areas of campus responsibility; and performs related duties as assigned.

Distinguishing Characteristics

Director, Student Success Programs is distinguished from other directors by its responsibility for the development, implementation, tracking and reporting of one or more grant-funded student success programs. Incumbents typically develop program infrastructure, resources and services for targeted under-served and/or under-performing student populations. The programs are intended to improve student enrollment, retention and educational completion. Incumbents have broad management responsibilities within federal, state and local guidelines.

Essential Duties & Responsibilities

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

• Plans, organizes, directs, controls, integrates and evaluates the work of assigned categorically funded programs; with employees, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of and monitors performance against the annual program(s) and grant budgets; researches, identifies and assists with the solicitation of grants, donations and other sources of funding; manages and directs development, implementation and evaluation of plans, work processes, systems and procedures to achieve annual program goals, objectives and work standards.
• Participates in the selection of full-time and part-time faculty in coordination with the department, selection advisory committees, and the Human Resources Department; conducts and/or facilitates new employee orientations; encourages faculty in their continuing professional development; works to promote and maintain a collegial environment; serves as a mediator in the adjudication of faculty, staff, student and community conflict-resolution and grievance processes.
• Directs and manages the performance of assigned employees; directs and oversees the selection of employees; establishes performance requirements and professional development targets for direct reports; regularly monitors performance and provides coaching for performance improvement and development including timely performance evaluations; ensures accurate reporting of absence time; hears and acts on grievances; subject to concurrence by senior management and Human Resources, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Board Policies, Administrative Regulations, Human Resources procedures, Personnel Commission Rules, and collective bargaining agreements.
• Provides day-to-day leadership and works with employees to ensure a high-performance, service-oriented work environment that supports achievement of the department’s and the District’s mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment.
• Participates in the development and implementation of District/college strategic plans, goals and objectives; leads and directs department employees in the development and application of new methodologies, technologies and business process improvements to achieve higher efficiency, productivity and customer service in department work processes.
• Plans, organizes and directs the implementation of one or more categorically-funded student success programs; plans, manages and oversees the fiscal management of cooperative and direct grants; develops and monitors individual program tracking and data input and establishes audit trails; ensures grant-funded positions, expenditures and activities meet District, state and federal grant objectives, guidelines and regulations; oversees and participates in the tracking, aggregation, analysis and reporting of data extracted from internal and external databases; analyzes, evaluates and develops reports, recommendations and plans; ensures the accuracy and timely submission of college, District and funding source reporting.
• Collaborates and develops partnerships with local school districts, feeder schools, adult education programs, public agencies and community resources to identify typically underrepresented students; plans, develops and implements program components including outreach, student selection/enrollment, financial assistance, instructional and social activities and student support services; provides technical expertise and information to students, staff and administrators regarding programs and services; identifies technology and online educational initiatives to support students and faculty.
• Oversees the operation of a student support center; ensures access to and integration of instruction, student services and administrative services to enhance student equity and to improve student retention and program completion; acts as a liaison to other support services throughout the college.
• Creates, and works with faculty to maintain, an assessment plan that measures program courses for student learning outcomes and serves as an equity lens into the instructional departments; leads and works with the Vice President, Dean and faculty in conducting curriculum and overall program review, evaluation and planning to ensure the currency and relevance of curriculum in meeting student needs; identifies curriculum and service gaps and recommends training programs, courses and curriculum areas for development to improve student learning.
• Makes presentations to diverse audiences, including the Board of Trustees and other board-level groups.
• Recommends, develops, implements, and revises policies, procedures and operational guidelines to improve and/or clarify processes.
• Interprets, applies and ensures compliance with all federal and state laws, applicable program policies, procedures, guidelines and reporting requirements; remains current on applicable legislative decisions and developments; ensures accuracy and validity of program tracking and data; develops, maintains and audits spreadsheets, databases and reports; utilizes third-party portals and databases to research and track student information.
• Serves on or leads committees, workgroups and task forces, and represents the college/District at local, regional, state and national conferences, meetings, workshops and training seminars; participates in advocacy efforts for program funding and participant resources.

Other Duties

• Participates in participatory governance processes and initiatives.
• Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.
• Performs related duties as assigned.

Education And Experience

Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices.

A master’s degree from an accredited college or university and one year of formal training, internship or leadership experience reasonably related to the administrator’s administrative assignment; or possession of a valid California Community College Supervisory Credential.

In Addition, The Director Must Have

• Within the last four years, two years of experience in the management or administration of educational programs, community organizations, government programs, or private industry in which the applicant dealt predominantly with ethnic minorities or persons handicapped by language, social or economic disadvantages; or
• Within the last four years, two years of experience as a community college EOPS counselor or EOPS instructor, or have comparable experience in working with disadvantaged clientele; and the director shall have completed a minimum of six (6) units of college-level course work predominantly relating to ethnic minorities or persons handicapped by educational, language, or social disadvantages.

Licenses, Certifications And Other Requirements

A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program.