Informatics and IT Support Associate Full Time NEW

Company Description

Dallam Hartley Counties Hospital District offers a wide range of healthcare services to meet the needs of local communities across all stages of life. Our organization includes a 21-bed critical access hospital, family practice clinics, assisted living, home health, hospice, physical therapy, and more. We take pride in providing advanced care locally, eliminating the need for commuting to larger cities. Our comprehensive services include a 24-hour emergency department, surgical services, telemedicine, radiology, and cardiac and pulmonary rehabilitation. As a community-centered healthcare system, we are dedicated to delivering reliable and quality care.

Role Description

This is a full-time, on-site Informatics and IT Support Associate role based in Dalhart, TX. The associate will be responsible for maintaining and supporting IT systems, ensuring the seamless operation of hospital software and hardware, and providing technical support to staff. Key responsibilities include monitoring infrastructure, troubleshooting IT issues, supporting cloud-based systems, managing Windows environments, and facilitating effective communication between teams regarding IT needs.

Qualifications

• Proficiency in Information Technology, including system maintenance and troubleshooting
• Experience with Windows operating systems and Cloud Computing
• Strong Communication skills to provide technical support and collaborate with teams effectively
• Familiarity with healthcare IT systems or experience in a healthcare environment is a plus
• Excellent problem-solving and analytical skills
• Ability to work on-site and address technical issues promptly and efficiently
• Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent work experience may be considered