Head of Client Success (25 hours/week) Full Time NEW

This is a highly independent, client-facing growth role for someone who loves people, loves conversation, and knows how to turn relationships into business.

You will be speaking with clients, reengaging leads, asking for referrals, conducting sales meetings, building relationships through networking, and helping drive revenue growth.

This is not a passive account management role.

You need energy.

You need initiative.

You need resilience.

You need to enjoy being out in the world talking to people.

You will thrive in this role if you are:

• highly sociable
• upbeat and positive
• confident presenting and speaking with business owners
• resilient and flexible
• self-motivated
• comfortable working with a high level of independence
• a go-getter who takes action without being chased
• direct in your communication
• confident making suggestions
• comfortable asking for help when needed
• committed, reliable, and serious about building something long term

In this role, you will:

• reach out to existing clients to identify upsell opportunities and referrals
• reengage lapsed leads and move them through the pipeline
• take over warm leads and conduct sales meetings
• build referral relationships through networking groups such as BNI
• reactivate your own network to generate new business
• attend selected events to promote LauLau and generate leads
• work closely with the founder while operating independently day to day

This role is ideal for someone who:

• enjoys meeting people
• loves talking, presenting, and building trust
• has a can-do attitude
• does not wait to be told what to do next
• is commercially minded and comfortable with targets
• wants a part-time role with room to grow

Important:

We are looking for someone who wants to commit and grow with us. This starts as a part-time role, but for the right person, it has the potential to grow into a full-time position quickly.

Role structure:

• part-time (25 hours/week)
• 1099 contractor
• flexi-time
• South Florida preferred

To apply, please send your resume and a short note explaining why this role fits you. We look forward to meeting you soon!