POSITION:Gold Dust West Elko – Hotel Front Desk Representative
SCHEDULE: Day Shift /Will discuss with applicant
LOCATION:Elko, NV
SALARY: $14.00 -$14.50 per hour
TO APPLY:
Career Page:https://secure4.saashr.com/ta/6161986.careers?CareersSearch=andlang=en-US
Please note, employers may close jobs on the website at any time.
SUMMARY:
Jacobs Entertainment is currently in search of a Hotel Front Desk Representative for Gold Dust West Elko. This property features a modern interior with the latest slot machines and table games including Blackjack, Craps, and 3-Card Poker. Across the parking lot is our 80-room Hampton Inn featuring Wi-Fi, a swimming pool, fitness center and a hot breakfast for all guests.
MINIMUM/PREFERRED REQUIREMENTS:
High School Diploma or equivalent preferred but not required
Knowledge of Microsoft Office
Previous experience in the Hotel/Hospitality Industry preferred
Identification that establishes identity
Identification that establishes the right to work in the United States
JOB RESPONSIBILITIES/DUTIES:
Making reservations by phone and/or in person
Taking payment for services rendered and applying to correct Guest folios
Verifying I.D. and credit card information
Print cashier folio and turn in with all transaction receipts to be processed for night audit
Following departmental cash handling and bank procedures
Checking Guests in and/or checking Guests out for Hotel and RV Park
Issuing Player club cards to Hotel Guest and/or RV Park Guests at check in
Printing Down Time and Vacant report for each shift
Complete buck and rate check
Proper routing for Expedia and all other direct bill accounts
Answer all inquiries from site staff accordingly
Checking and responding to reservations computer e-mails
Resolving Guest issues and/or complaints
Answering phones and directing calls as needed
Repot any issues to Supervisor or Manager as needed
Complete daily shift log
BENEFITS:
$200 Referral Bonus
Tuition Reimbursement
7 paid Holidays
80 hours of Vacation after 1 year of employment
We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
Employee Assistance Program FREE of charge
Company paid Life Insurance and ADandD
Matching 401K program after 90 days
Employee Meal Discounts
Ongoing learning and development programs
Work towards your future advancement within the companymost of our supervisors and managers are promoted from within
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