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Customer Experience Coordinator
Are you ready to kickstart your corporate career with a company that invests in your growth from day one? As a Customer Experience Coordinator, you’ll be at the heart of our operations-supporting customers, coordinating service activities, and building the foundational skills that set you up for long-term success.
This is more than just a job-it’s a career entry point with a clear progression path. We proudly welcome recent graduates and early-career professionals who are eager to learn, grow, and make an impact.
What You’ll Do
As a key connection between customers and internal teams, you will:
Act as the primary point of contact, guiding customers through service requests with professionalism and care
Coordinate field service scheduling and logistics to ensure smooth execution
Manage and document customer inquiries with accuracy and attention to detail
Prepare service quotes and estimates to help customers make informed decisions
Track work orders and provide real-time updates via customer portals and direct communication
Utilize Microsoft CRM and ERP systems to manage workflows and customer data
Support reporting, daily operations, and help keep a fast-moving environment running efficiently
What We’re Looking ForCore Qualifications
1+ year of experience in customer service, administration, or coordination (internships and campus experience welcome!)
Strong organization, multitasking, and communication skills
Proficiency in Microsoft Office (Excel, Outlook, Word)
Exposure to CRM/ERP systems (Microsoft Dynamics or Navision is a plus)
Bonus Skills
Familiarity with purchase orders, invoicing, or RMAs
Ability to thrive in a fast-paced, evolving environment
A proactive mindset and desire to build a long-term career
Why You’ll Love This Role?? Clear Growth & Succession Planning
We don’t just fill roles-we build careers. This position is part of a structured succession plan, offering clear pathways into roles such as:
Customer Success Specialist
Operations or Project Coordinator
Account Management
Team Leadership
Your growth is intentional, supported, and encouraged every step of the way.
Job Type & Location
This is a Contract to Hire position based out of Lake Forest, CA.
Pay and Benefits
The pay range for this position is $23.00 – $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: – Medical, dental & vision – Critical Illness, Accident, and Hospital – 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available – Life Insurance (Voluntary Life & AD&D for the employee and dependents) – Short and long-term disability – Health Spending Account (HSA) – Transportation benefits – Employee Assistance Program – Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Lake Forest,CA.
Application Deadline
This position is anticipated to close on May 29, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
