Electrical Service Engineer Full Time

Job Title: Electrical Service Engineer (US)

Location: Reno, NV and Dallas, TX (candidates currently based in these states are strongly

preferred)

Reports to: After-Sales Service Manager (USA)

Salary Range: 80K–110K USD

Key Responsibilities:

1. Provide after-sales electrical technical support for local projects in the U.S., resolving

electrical control issues (PLC, robots, etc.) during the post-delivery stage. Complete electrical drawing modifications, program optimization, and spare parts ordering in accordance with company standards, and close out faults effectively.

2. Perform on-site electrical design change implementation, installation guidance (wiring

and connection inspection), power-on commissioning, and safety verification for U.S. customers, ensuring compliance with customer standards.

3. Conduct on-site surveys, develop solutions, support quotations, and prepare

documentation for the electrical portion of small ECR modification projects for U.S. customers, helping to secure orders.

4. Assist projects in the sales-execution phase with on-site electrical issue identification, control scheme validation, debugging, and other support activities. 5. Regularly review electrical fault cases from U.S. project sites, summarize root causes and

improvement recommendations, and produce experience feedback documents. 6. Support the acceptance process for North American projects, handle customer

electrical-related complaints, and enhance customer satisfaction.

Requirements:

1. Bachelor’s degree or higher in Electrical Engineering, Automation, or a related field. Must

have legal work authorization in the U.S. and be based in the U.S.

2. 5+ years of experience in electrical design or on-site commissioning of non-standard

automation equipment; experience in after-sales support for lithium battery production lines is preferred.

3. Proficient in EPLAN, CAD, or other electrical design software; excel in at least two of the

following mainstream PLC platforms – Siemens, AB (Rockwell), Beckhoff – with the ability to

independently debug and modify programs.

4. Familiar with CE/UL project certification processes and on-site electrical safety codes.

5. Fluent in both English and Chinese, able to independently conduct technical meetings

with foreign customers.

6. Strong communication, coordination, and problem-solving skills. Willing to be based

long-term in the USA and willing to travel as required by service projects.

7. Experience with TESLA projects is a plus.