Director, Procurement Operations Full Time NEW

The Director of Procurement Operations & Travel is responsible for leading the organization’s end-to-end procurement operations and global travel programs. This role oversees procurement processes, systems, analytics, compliance, sourcing operations, and travel program governance. The Director partners closely with Finance, Legal, HR, and business units to ensure procurement efficiency, cost optimization, and risk mitigation while delivering exceptional internal customer experience.

Key Responsibilities

Procurement Operations

• Lead daily operations of the Procurement function, including purchasing, contract management workflows, internal controls, legal requirements and procurement policy enforcement.
• Develop and implement procurement strategies that drive cost savings, process efficiency, and value creation.
• Drive automation, AI and digital transformation initiatives to reduce cycle times and improve efficiency.
• Oversee procurement systems (Oracle, ServiceNow, Green Cabbage and ContractWorks) and identify opportunities for automation and optimization.
• Establish KPIs, dashboards, and reporting structures to measure spending, savings, compliance, and operational health.
• Partner with Strategic Sourcing Category Managers, Internal Controls, Finance, Legal, IT and Accounting to align P2P with broader organizational goals and ensure systems and processes are efficient.

Travel Program Leadership

• Manage the corporate travel program including policy governance, vendor management, travel booking tools, duty of care, and traveler satisfaction.
• Lead relationships with travel partners (TMC, airlines, hotels, car rental, travel technology providers).
• Oversee travel spend analysis and reporting; develop savings initiatives and ensure compliance to corporate policy.
• Ensure the travel program meets safety, security, and cost optimization standards.
• Evaluate emerging travel technologies and recommend improvements to the traveler experience.
• Develops, maintains, and delivers comprehensive business travel spend reporting to help budget owners make informed decisions on spending trends, cost‑saving opportunities, budget‑to‑actual performance, and policy compliance.

Supplier Management & Compliance

• Maintain a robust supplier governance framework covering performance management, compliance, risk, and performance improvement.
• Ensure compliance with internal policies, regulatory requirements, and audit controls.

Leadership & Cross Functional Collaboration

• Lead, coach, and develop a high performing procurement operations and travel team.
• Collaborate with Finance on budgeting, forecasting, and spend optimization.
• Partner with Legal on contract lifecycle management and policies.
• Partner with business units to understand needs and deliver service excellence.

Requirements

• 5+ years of experience in Procurement Operations, Strategic Sourcing, Procure-to-Pay (P2P), or related function within a mid-to-large enterprise environment
• Proven experience managing end-to-end procurement processes, including purchasing, contract workflows, vendor management, and compliance
• Experience supporting or owning corporate travel programs, including policy governance, vendor relationships, and spend optimization
• Strong working knowledge of procurement systems such as Oracle, ServiceNow, ContractWorks, or similar platforms
• Demonstrated ability to analyze spend data, build dashboards, and generate insights to drive cost savings and operational efficiency
• Experience driving process improvements, automation, or digital transformation initiatives within procurement or operations
• Solid understanding of internal controls, audit requirements, and procurement policy enforcement
• Strong cross-functional collaboration skills, with experience partnering closely with Finance, Legal, HR, and IT teams
• Excellent problem-solving skills with the ability to identify inefficiencies and implement scalable solutions
• Strong communication skills with the ability to influence stakeholders and deliver a high-quality internal customer experience
• Bachelor’s degree in Business, Supply Chain, Finance, or a related field (or equivalent experience)

Our Culture

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

Total Rewards

At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 149200 – 238700 USD.

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Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com or +1 855 454 8433.

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