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- Director of Property Operations Executive Leadership Role
- Location: Cañon City, Colorado
- Compensation: $90,000 (range depending on experience) base salary + growth opportunities aligned with expanded leadership scope PLUS: 100% PAID premiums for staff and their entire immediate families (includes health, dental and vision), up to 8% 401k match⸻
- We’re looking for a high-accountability leader who executes—not someone who waits to be told what to do.
- This is not a maintenance management role. This is a top leadership role leading a critical department.
- This is for someone who walks a property and immediately sees what’s off, what needs attention, and what could be elevated—and then ensures it gets handled with urgency, precision, and follow-through.
- If you take pride in running disciplined, high-performing operations, leading strong teams, and maintaining environments that feel exceptional—not average—this role is built for you.
- ⸻
- About Us
- The Royal Gorge Route Railroad is one of the most iconic tourist experiences in the country—an unforgettable scenic dining experience through the Royal Gorge, serving over 250,000 guests annually.
- Our expanding portfolio includes:
- * Royal Gorge Route Railroad* Happy Endings Caboose Café* The historic Robinson Mansion / Royal Gorge Mansion (and soon to open: Antithesis, our flagship dining & events concept)
- * A growing collection of short- and long-term stay properties
- We are a hands-on, fast-moving, high-standard organization. We build, improve, and operate at a high level—and expect the same from our leadership team.
- This role is designed for someone who wants to grow into broader operational leadership as the company expands.
- The Role: You will lead property operations across all locations and set the standard for how our environments look, function, and perform.
- This includes direct leadership of a multi-functional team (~12 people):
- Landscaping & grounds
- Train attendants (cleanliness, supplies, and presentation)
- Housekeeping
- Maintenance
- You are responsible for ensuring every property is:
- Consistently guest-ready
- Operationally sound
- Visibly high-standard
- What You’ll Be Responsible For:
- Property Standards & Guest Experience
- Ensure all properties consistently meet high standards for cleanliness, presentation, and functionality
- Elevate environments from functional to polished and intentional
- Maintain consistency across all locations
- Team Leadership & Performance
- Lead, coach, and develop a team of ~12
- Establish clear expectations, routines, and accountability
- Build a culture of urgency, pride, and follow-through
- Make hiring, development, and performance decisions
- Manage labor within your department
- Operations & Systems
- Establish and manage systems for preventative maintenance, daily and weekly standards, and work order tracking
- Shift operations from reactive to proactive and structured
- Projects & Property Improvements
- Plan and execute repairs, upgrades, and capital improvements
- Manage timelines, budgets, and results
- Partner with leadership on property improvements and expansion
- Oversee rentals, leases, and related contracts
- Vendor & Contractor Management
- Source, negotiate, and manage vendors
- Ensure quality work, timeliness, and cost control
- Hold vendors accountable to expectations
- Budget, Assets & Planning
- Manage property-related budgets and spending
- Track equipment, materials, and property needs
- Make practical, ROI-driven decisions
- Safety & Compliance
- Ensure properties meet safety and operational requirements
- Implement systems that support a safe environment for guests and team members
- What Success Looks Like
- Properties are consistently high-standard and guest-ready
- The team operates with clarity, accountability, and follow-through
- Maintenance issues are addressed before they escalate
- Projects are completed on time and within budget
- Leadership has strong confidence in how this function is run
- Who You Are
Experience
- in property, facilities, construction, or operations leadership- or related fields.
- Proven ability to lead teams and drive performance
- Strong organizational and execution skills
- Comfortable balancing strategic planning with hands-on leadership
- Direct communicator with strong follow-through
- Proactive—you identify issues early and act decisively
- Preferred Experience
- Hospitality, resort, or multi-property environments
- Experience with high-expectation or historic properties
- Strong mechanical, construction, or building systems knowledge
- Work Environment
- Based in Cañon City, Colorado
- Combination of field, leadership and operational planning
- Some evenings, holidays, and weekends as needed
- Compensation & Benefits
- $90,000 (range depending on experience) base salary + growth opportunities aligned with expanded leadership scope
- 100% employer-paid health, dental, and vision (employee + family)
- Up to 8% 401(k) match
- Paid time off
- Employee and family perks (tickets, dining, experiences)
- Scholarship opportunities
- Final Word
- If you’re looking for a role where expectations are clear, standards are high, and your work directly impacts the guest experience—we’d like to meet you.
- Please send resumes to dawn@royalgorgeroute.com
