Director, Business Intelligence Full Time

This is a senior analytics leadership role focused on shaping data-driven decision-making across digital healthcare experiences. The position sits at the intersection of business strategy, product analytics, and customer experience, supporting large-scale digital transformation initiatives across retail pharmacy, primary care, and home health ecosystems. You will define how success is measured across digital journeys, ensuring that insights translate into actionable improvements that enhance engagement, outcomes, and operational efficiency. The role requires close collaboration with product, engineering, design, and business stakeholders to build a unified analytics strategy and deliver executive-ready insights. You will also lead the evolution of reporting frameworks, measurement systems, and data-driven storytelling across multiple teams. This is a highly visible leadership role where analytics directly influence customer experience and enterprise performance.

Accountabilities

• Lead the development and execution of a comprehensive digital analytics strategy, partnering with product, design, and engineering teams to measure experience effectiveness and business outcomes
• Define KPIs, success metrics, and measurement frameworks to evaluate digital performance across customer journeys and business segments
• Manage and prioritize the analytics backlog, ensuring alignment with strategic priorities, feasibility, and business impact
• Establish intake, governance, and prioritization processes for analytics requests, ensuring transparency and consistency in delivery
• Translate complex data and insights into clear, executive-level reporting, dashboards, forecasts, and presentations
• Lead and develop a high-performing business intelligence team, fostering technical excellence, collaboration, and continuous learning
• Partner across functions to align stakeholders around insights and ensure analytics drives actionable business decisions

Requirements

• 10+ years of experience in business intelligence or analytics, including 7+ years focused on digital/web analytics and customer engagement
• 5+ years of leadership experience managing analytics or BI teams
• Strong experience defining and implementing measurement strategies across digital funnels, customer journeys, and product performance
• Deep knowledge of retail and/or healthcare analytics, including provider and clinical outcome measurement
• Experience with digital experimentation, A/B testing, tagging strategies, and marketing-to-sales attribution
• Proficiency with analytics and visualization tools such as Adobe Customer Journey Analytics and Power BI
• Strong communication and storytelling skills with the ability to influence executive and cross-functional stakeholders
• Experience working in Agile environments alongside product, engineering, and design teams

Benefits

• Annual salary range of $156,600 – $215,400, based on experience and location
• Eligibility for performance-based bonus incentive plan
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement savings plan with company support
• Paid time off, holidays, volunteer days, and paid parental/caregiver leave
• Short-term and long-term disability coverage and life insurance
• Fully remote work setup with required home office and internet support (eligibility-based)
• Access to a strong professional development and well-being benefits package.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.