Participants
Public, City of Beaufort employees, Beaufort County employees, Town of Port Royal employees, Town of Bluffton employees, victims, defendants, family members of victims and defendants, 14th Circuit Solicitor’s Office employees, South Carolina Department of Motor vehicle employees, incarcerated defendants, bondsmen, Probation and parole employees, members of the Armed Services. Any other person who engages with the Court.
Cross Training
Daily municipal court operations, and cashiering, customer service. Must be able to adapt and change duties with very little notice.
Language Sills
Ability to read, analyze, interpret, and apply Laws set forth by South Carolina Court Administration and the City. Must be able to read, write, and orally communicate effectively and efficiently so participants can understand and comprehend. Must be able to hear and annotate court proceedings.
Computer Skills
Must be able to utilize and efficiently use laptop, type quickly and accurately. Be able to use various computer programs to gather information. Annotate information into systems. Be able to effectively operate office communicational equipment (telephone, fax, email, etc.
Mathematical Skills
Ability to add, subtract, multiply, and divide. Know proper currency and be able to add or subtract and give proper currency as change. Ability to compute fines and State assessments. Ability to analyze the amount of time a defendant has been incarcerated and deduct from monetary fine.
Reasoning Ability
Ability to analyze critical situations and apply necessary thought process and think entire situations through in split second decisions impacting participant’s life. Efficient multi-tasking is a MUST. Ability to use good judgment, maintain strict confidentiality, and remain neutral
when dealing with participants.
Certificates, Licenses, Registrations
Criminal justice information security and awareness training (every 3 years); Victims’ Service provider annual training. Valid driver’s license.
Physical Demands
Requires walking, pulling, pushing, reaching, kneeling, crouching, stooping. Job may require sitting at for periods of time.
Work Environment
Secured requiring successful completion of background check. Moderate office condition. Highly-sensitive information exposed on a regular basis. Noise level is moderate. The Court team has a strong sense of camaraderie and an outstanding work ethic.
Customer Service
Team member will be expected to take the extra mile to engage participants with openness, professionalism, and provide correct information. Will have ability to listen, address concerns, and have follow through to ensure resolution of issues.
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