Community Health Worker (Central Louisiana) Full Time

Community Health Worker (Central Louisiana – Rapides, Catahoula, Concordia, St. Landry, West Feliciana, and surrounding parishes)

Why is this a great job? (From the hiring manager) “Community Health Workers (CHWs) are trusted members of communities they serve who build relationships at the grassroots level and support individuals, families, and communities by ensuring they are connected to the health and social services they need to be healthy and well. As a CHW, this is an opportunity to work alongside communities and service providers to improve cancer-related health outcomes among those who are most impacted by health disparities such as people of color, those with lower income, and people with low access to healthcare.”

ABOUT US The Louisiana Public Health Institute (LPHI) is a statewide, non-profit organization that has been promoting the health and well-being of Louisianians since 1997. Our 65+ employees work alongside 500+ partner organizations at the local, state, and national levels to leverage our broad expertise in public health to achieve our mission of ensuring that everyone has fair and just opportunities to be healthy and well. Our strategic plan priority areas include Health Equity, Partnerships and Collaboration, A Healthier Louisiana, and A Thriving Organization. To learn more, visit www.lphi.org.

POSITION DETAILS

Job Title: Community Health Worker

Salary: $21.63/hour (Paraprofessional 1)

• Salary is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons

Work Schedule: 40-hour work week

• LPHI offers traditional (M-F, 8 am-5 pm), flexible (for example, M-F 10 am-7pm), and compressed work schedules (for example, M-Th 8 am-7 pm). Schedule details finalized between employee and manager.

Location: This is a Louisiana-based, hybrid position with regional (80%) travel required in Central Louisiana

• LPHI maintains an office in New Orleans if the employee prefers to be fulltime in-office
• Employee must reside in Louisiana during the time of employment

Team: Capacity Building

Reports To: Senior Manager, Capacity Building

Supervises: none

Benefits

• LPHI contributes 7% of pre-tax salary to the employees’ 401k per pay period regardless of employee contribution, after six continuous months of employment
• 100% paid premiums for employee health (Core plan), dental, short-term disability, long-term disability and term life insurance beginning on the first day of the month, on or following one month of full-time employment
• 100% paid Employee Assistance Program
• 100% paid parking at 601 Tchoupitoulas Parking Garage
• Traditional, flexible, or compressed work schedules
• Resources committed to professional development
• Holidays, Vacation and Sick Days:
• 15+ paid holidays per year that includes Thanksgiving Break and Winter Break
• 10 vacation days accrued per year, years 0-2
• 15 vacation days accrued per year, years 3-5
• 20 vacation days accrued per year, year 6+
• 3 personal days
• 1 floating holiday (employee’s choice)
• 12 sick days

About The Position

A successful candidate will have a strong connection with and regional expertise of priority communities in Louisiana. The candidate should be an independent, self-starter with strong abilities to manage multiple responsibilities and prioritize appropriately, thrive in a collaborative environment, proactively anticipate, and manage challenges. Day-to-day responsibilities may include managing schedules and patient appointments, working directly and communicating with patients in a community or clinical setting, working closely with clinical staff, managing referrals, identifying, and prioritizing items for attention, documentation management, and program activity coordination.

Primary Duties And Responsibilities

Administration

• Exercise good judgment with respect to priorities and effective use of the team’s time.
• Develops a deep understanding of the programmatic areas and partners to support administrative improvements.
• Maintain files of relevant organizational and programmatic documents. Updates documents, as necessary.
• Engage in professional development activities to improve job-related skills and knowledge.

Project Implementation

• Outreach and Education: Conduct outreach activities to educate community members about preventive health measures and available services using, virtual, in-person, or hybrid platforms.
• Healthcare Navigation: Assist individuals in navigating the healthcare system, including helping them access and make referrals for medical care, social services, and emergency assistance.
• Chronic Condition Support & Management: Provide support to individuals managing chronic conditions and advocating for their needs.
• Data Collection: Support documentation management efforts to gather and relay community health data back to healthcare organizations to ensure that programs and policies are responsive to community needs.
• Internal Communication: Communicate and coordinate across internal teams and with external partners to gain an understanding of internal and community assets to broaden perspective, and to continue to grow and learn.
• Coordination: Coordinate and facilitate meetings, trainings, and events using virtual, in-person, or hybrid platforms as required.
• Conduct coordination activities and support for projects, including: Developing communications materials, including e-mails to partners, website updates, promotional products, and more.
• Collaboration: Proactively collaborate with team members to ensure tasks are completed. Participate in organization, department, and project level trainings and meetings.

About You

Position Requirements

• 3-5 years of experience as a Community Health Worker, supporting community care coordination required.
• Knowledge of public health, chronic conditions, and regional healthcare navigation.
• Strong interpersonal and relationship-building skills with experience working with individuals and groups of diverse backgrounds.
• Ability to think proactively, be a self-starter, and function both independently and as a team.

Skills, Knowledge, And Abilities

• Ability to collaborate effectively and build strong, positive relationships with colleagues and partners, both internal and external to LPHI.
• Exceptional emotional intelligence, including interpersonal skills and experience working with individuals and groups from diverse backgrounds.
• Demonstrated learning orientation; ability to learn new subject areas quickly.
• Ability to champion and manage change.
• Demonstrated ability to deliver with excellent quality and impact.
• Ability to model and inspire authentic leadership.
• Commitment to public health and achieving health equity.
• Strong organizational skills required.
• Ability to think proactively and function independently and must be able to work well in a team.
• Ability to maintain a highly detail-oriented approach to documentation to ensure care coordination.
• Proven and excellent written and oral communication skills.
• Ability to utilize virtual meeting platforms, including but not limited to Microsoft Teams and Zoom to participate and coordinate meetings with clients and activities in a virtual environment.

Your Impact at LPHI The work you do at LPHI supports the organization’s ability to operate effectively and serve its mission. Your role contributes to how work gets done across teams—helping ensure efforts are organized, responsive, and aligned to organizational priorities that improve and advance health equity.

We value collaboration, respect for lived experience, and continuous learning, and we strive to create an environment where every team member can contribute fully to advancing Health Equity, strengthening Partnerships and Collaboration, building a Healthier Louisiana, and supporting a Thriving Organization.

How We Work

Work Environment & Physical Considerations:

Responsibilities

We operate in a flexible work environment that includes both hybrid and fully remote roles, depending on position responsibilities and organizational needs. Our approach emphasizes trust, accountability, collaboration, and clear outcomes. In all roles, employees can expect:

• Clear goals, priorities, and performance expectations
• Regular communication with supervisors and colleagues to support alignment and progress
• Thoughtful use of technology to enable effective collaboration and productivity
• Shared responsibility for maintaining a consistent organizational voice and upholding our values

Some positions require a hybrid schedule, with periodic onsite presence to support collaboration, relationship-building, and key meetings. Other positions are designated as fully remote. Work arrangements are determined by role requirements and may evolve over time based on operational needs.

Americans with Disabilities Act (ADA) Statement: Louisiana Public Health Institute is committed to accessibility and inclusion by providing reasonable accommodations and, when appropriate, flexible work arrangements, for qualified individuals with disabilities to support the job application process and performance of essential job functions consistent with applicable laws and organizational requirements. If you need assistance or an accommodation due to a disability, you may contact us at HumanResources@lphi.org.

Equal Employment Opportunity (EEO) Statement: Louisiana Public Health Institute is an Equal Opportunity Employer. We do not unlawfully discriminate on the basis of actual or perceived race (including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. All qualified applicants will receive consideration for employment without regard to any of these factors.

• As with all positions at LPHI, this position is funded through grant and/or contract funding, which is renewed under the provisions of the grantor of the contract. Positions are contingent upon the continuation of grant/contract funding.