Certified Pool Operator Full Time NEW

Casago Smoky Mountains

Sevierville, TN

Exceptional Vacation Rentals in the Smoky Mountains

Certified Pool Technician (Full-Time)

Company: Casago Smoky Mountains

Location: Sevierville, TN (Smoky Mountains)

Reports To: Property Maintenance Manager

Employment Type: Full-Time W-2 Employee

Position Overview

We are hiring a Certified Pool Technician to maintain and service swimming pools and spas at our portfolio of premium short-term rental vacation properties in the Smoky Mountains. This hands-on role is responsible for ensuring all pools and related equipment are safe, clean, and operating at the highest standards to deliver exceptional guest experiences and 5-star reviews.

Required Qualifications & Certifications

• Minimum 3 years of professional experience in pool maintenance and service
• Valid Tennessee Driver’s License with a clean driving record
• Reliable transportation and smartphone with photo/video capabilities
• Required Certifications:
• Certified Pool & Spa Operator (CPO) – Pool & Hot Tub Alliance (PHTA / NSPF) or equivalent
• Demonstrated expertise in chlorine and saltwater (SWG) pool systems
• Hands-on experience and training with gas and electric pool heating systems
• Knowledge and service experience with dehumidifiers and mini-split HVAC systems (especially for indoor pools/spas)

Preferred Certifications & Skills

• Additional PHTA/NSPF certifications (Certified Pool/Spa Technician, etc.)
• Manufacturer-specific training on major brands (Pentair, Hayward, Jandy, etc.)
• Experience with pool automation systems and controls
• Prior experience servicing pools for short-term rentals, vacation homes, or hospitality properties
• Basic electrical and plumbing knowledge for minor repairs

Key Responsibilities

• Perform scheduled weekly or bi-weekly pool and spa maintenance (water chemistry testing & balancing, cleaning, brushing, skimming, filter cleaning/backwashing, etc.)
• Maintain proper water chemistry and sanitation for both chlorine and saltwater systems
• Service, troubleshoot, and maintain gas and electric pool heaters
• Monitor and service dehumidifiers and mini-split HVAC units
• Inspect and report equipment issues, needed repairs, or safety concerns
• Provide detailed digital service reports with photos after every visit
• Respond to emergency pool-related service calls
• Ensure all pools meet health, safety, and aesthetic standards for short-term rental guests
• Maintain accurate chemical usage and service logs

What We Offer

• Stable, year-round employment with growth opportunities
• Health insurance included
• Paid time off
• Ongoing training and certification reimbursement
• Tools and equipment provided
• Company vehicle or vehicle allowance (depending on experience)

This is a W-2 employee position. All applicants must pass a background check and drug screening.

How to Apply

Please submit your resume and include:

• Years of professional pool experience
• List of current certifications (especially CPO)
• References from previous pool maintenance roles

We are looking for a dependable, detail-oriented professional who takes pride in delivering crystal-clear pools and outstanding service for our Smoky Mountain vacation guests.

Note: While the State of Tennessee does not mandate CPO certification for private pool maintenance, we require it internally to maintain the highest standards for our guests.

Pay: $22.87 – $27.54 per hour

Work Location: In person