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Job Description:
Operational Engineer – Critical Environment (Data Center). The Operational Engineer supports the safe, reliable, and continuous operation of mission‑critical data center infrastructure. This role is responsible for monitoring, operating, maintaining, and responding to issues across electrical, mechanical, and life‑safety systems to ensure uptime, compliance, and operational excellence in a 24/7 critical environment.
Job Responsibility:
- Perform routine operational rounds, log taking, and system checks on critical infrastructure (electrical, mechanical, HVAC, UPS, generators, fire/life safety)
- Monitor BMS/EPMS systems, respond to alarms, and escalate abnormal conditions per SOPs and EOPs
- Support planned maintenance activities and maintenance windows with strong procedural discipline
- Assist with troubleshooting, root cause analysis, and corrective actions for equipment and system issues
- Coordinate and escort vendors and contractors on site, ensuring work is performed safely and to site standards
- Maintain accurate documentation, logs, and shift handovers in accordance with site and client requirements
- Adhere strictly to all safety, security, and compliance policies at all times
Requirements:
- 2+ years of experience in data centers or other critical infrastructure environments (e.g., hospital, manufacturing, utilities, oil & gas)
- Working knowledge of electrical and/or mechanical systems supporting critical environments
- OSHA or OSHA‑approved NFPA 70E certification (or ability to obtain)
- Experience working in 24/7 operations with rotating shifts, nights, weekends, or holidays as required
- Strong attention to detail, procedural compliance, and safety‑first mindset
Nice to have:
- Electrical or mechanical trade background or technical certification
- Experience with UPS systems, generators, switchgear, chillers, CRAC/CRAH units, or control systems
- Familiarity with hyperscale data center operations and strict change management processes
What we offer:
- Medical
- dental
- vision
- life
- disability
- other insurance plans
- ESPP (employee stock purchase program)
- 401K program with company match after 12 months
- HSA (Health Savings Account on the HDHP plan)
- SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
- corporate discount savings program
- other discounts
- on-demand training program
- access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure
- certification discounts and other perks to associations that include CompTIA and IIBA
- dedicated customer service team for Consultants
- certified Career Coach
