Log In
Sign Up
Job Description
Capital Cravings by TCMA delivers an elevated catering experience as the official on-campus partner of the House of Representatives. Offering an extensive selection of premium food and beverage options and exceptional service tailored to every occasion—from Member lunches, holiday celebrations, and staff meetings to happy hours, private receptions, and formal dinners– our seasoned catering and event planning team is dedicated to executing every detail with precision, creativity, and care.
Capital Cravings by TCMA is seeking an experienced Catering Coordinator to join our team. The Catering Coordinator answers the Catering and Events phone and assists clients or transfers calls to Catering Managers if appropriate. This person will engage with clients to immediately develop a partnership, and work to understand client needs in order to help them make the best choices for their meetings and events.
Essential Functions
Capital Cravings by TCMA is seeking an experienced Catering Coordinator to join our team. The Catering Coordinator answers the Catering and Events phone and assists clients or transfers calls to Catering Managers if appropriate. This person will engage with clients to immediately develop a partnership, and work to understand client needs in order to help them make the best choices for their meetings and events.
Essential Functions
- Answer calls in a timely fashion and follow up to ensure the caller was taken care of
- Immediately pass information to appropriate party
- Maintain logs as directed
- Ensure office is clean and welcoming for any visitors
- Interface with IMF personnel and assist with their meeting planning needs or put them in contact with an Event Planning Manager
- Learn all aspects of the property management system
- Check rooms and common areas as directed
- Prepare reports, plan events, interface with other service providers, attend meetings as directed
- Ensure that all meeting space and food and beverage is set correctly and on time, common areas are pristine, meet with clients prior to meeting/event and monitor meetings throughout the day. Follow up with clients after the meeting/event for feedback.
Candidate’s Requirements
- One or two years of experience in event planning/operations/training
- Excellent communication skills
- Strong understanding of customer service
- Working knowledge of Microsoft Office
- Experience working with EMS system(s) a plus
Environment:
- Able to stand/walk for extended period of time
- Able to perform data entry for extended period of time
Trade Center Management Associates is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics.
