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Full Job Description
Bilingual Front Desk Receptionist
We are seeking a friendly, professional, bilingual Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service in both English and Spanish.
Key Responsibilities:
- Greet and assist patients, clients, and guests in a courteous and professional manner.
- Answer, screen, and direct incoming phone calls in both languages.
- Schedule appointments and maintain calendars.
- Provide information about company services, policies, and procedures.
- Handle administrative tasks such as filing, data entry, scanning, and document preparation.
- Maintain a clean and organized reception area.
- Assist with translating verbal and written communications as needed.
- Process incoming and outgoing mail and packages.
- Support other departments with administrative duties when required.
Qualifications:
- Fluency in English and Spanish, both written and verbal.
- High school diploma or equivalent; additional administrative training is a plus.
- Previous front desk, receptionist, customer service, or administrative experience preferred.
- Strong communication and interpersonal skills.
- Proficiency with general office equipment.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Professional appearance and positive attitude.
Benefits:
- Competitive pay
- Paid time off
- Professional development opportunities
- Supportive team environment
Schedule: Full-time (Monday – Friday; no weekends or Holidays)
Location: Holland, MI
We encourage qualified bilingual candidates who enjoy helping people and creating a welcoming environment to apply.
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Front Desk/Receptionist: 2 years (Preferred)
Language:
- Spanish (Required)
Location:
- Holland, MI 49424 (Preferred)
Work Location: In person
