Bartender (Show Ambassador) Full Time NEW

Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At the Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.

The Flavor Profile

A Bartender (Show Ambassador) thrives in a high-energy, interactive environment where hospitality, performance, and sales come together. You create a fun, engaging, and safe bar experience while driving revenue through product knowledge, suggestive selling, and upselling techniques. You bring a strong understanding of responsible alcohol service, food safety, and guest engagement, while confidently recommending products and enhancing the guest experience. You are comfortable balancing sales performance with compliance, ensuring all service aligns with Nevada SNHD regulations and MOIC brand standards.

Your Day-to-Day: Guest Engagement, Sales & Bar Experience

• Deliver a high-energy, on-brand bar experience through engaging guest interactions and storytelling
• Use strong product knowledge to confidently recommend beverages, pairings, and upgrades
• Drive revenue through suggestive selling and upselling techniques, including add-ons, premium options, and featured menu items
• Identify opportunities to increase sales while maintaining a guest-first hospitality approach
• Create memorable moments that encourage repeat purchases and guest satisfaction

Bar Operations & Inventory

• Prepare and serve alcoholic and non-alcoholic beverages efficiently and accurately
• Maintain a clean, organized, and fully stocked bar
• Follow FIFO (First In, First Out) practices for all perishable and bar inventory
• Execute a strong close-to-open strategy, ensuring the bar is reset, stocked, and ready for the next shift
• Support inventory organization and restocking to maintain smooth operations

Food Safety & SNHD Compliance

• Maintain compliance with Southern Nevada Health District (SNHD) standards
• Ensure sanitizer buckets are properly maintained throughout shifts
• Ensure ice scoop handles never come into contact with ice
• Maintain proper temperature control for dairy, cream, and egg products (41°F or below)
• Follow all food safety and sanitation procedures
• Use gloves or tweezers when handling ready-to-eat foods

Cleanliness, Organization & Teamwork

• Maintain a clean, organized, and visually appealing bar area
• Support cleanliness of front-of-house and back-of-house spaces
• Collaborate with Show Ambassadors and Service Teams to ensure a seamless guest experience
• Support events, VIP experiences, and high-volume service periods

The pay rate for this role is $17/hour plus tips.

Requirements

Necessities:

• 21 years of age or older
• TAM Card (Alcohol Awareness Certification)
• Food Handler Card or ServSafe Certification
• Non-Gaming Sheriff’s Card
• Open availability, including weekends and holidays
• Strong communication and sales-focused mindset
• Ability to thrive in a fast-paced, high-energy environment
• Ability to stand/walk for extended periods (up to 8 hours)
• Ability to lift up to 40 lbs

Nice to Haves:

• Experience bartending or bar backing in high-volume food & beverage service
• Experience with upselling, retail sales, or suggestive selling techniques
• Experience in entertainment, performance, or experiential environments
• Basic knowledge of inventory and bar operations

Licensing & Certifications (Nevada Requirements):

Candidates must possess or be able to obtain and maintain the following:

• Must be 21 years of age or older
• TAM Card
• Nevada Health Card
• Non-Gaming Sheriff’s Card
• Food Handler Card or ServSafe Certification

Benefits

The Good Stuff

• Annual Pink Ball (pink-tie themed celebration with a guest)
• Unlimited ice cream
• 16 free museum tickets per year for friends and family
• Free entry for employees
• 50% off retail products

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Ability to advance within the organization