Associate Director, Donor Experience Full Time NEW

This is an exciting opportunity for a relationship-driven fundraising professional to help shape and grow a dynamic donor engagement pipeline within a mission-focused healthcare and academic environment. In this role, you will cultivate meaningful connections with mid-level donors, helping strengthen philanthropic support through personalized stewardship and strategic engagement. You will serve as a key bridge between annual giving and major gift development, identifying donor potential and creating impactful donor experiences that inspire long-term commitment. The position combines frontline relationship management with strategic content and pipeline support, offering a unique balance of donor-facing interaction and operational collaboration. Ideal candidates are curious, highly organized, and energized by storytelling, relationship-building, and mission-driven work. This role also offers remote flexibility and the opportunity to collaborate with a passionate and innovative development team.

Accountabilities

• Manage and cultivate a portfolio of mid-level donors contributing between $1,000 and $4,999 annually, focusing on donor retention, engagement, and upgrade opportunities.
• Develop personalized outreach strategies through email, phone calls, handwritten notes, virtual meetings, and in-person interactions to strengthen donor relationships.
• Identify donor interests, motivations, and philanthropic potential while supporting qualification and referral processes for higher-level giving opportunities.
• Collaborate with fundraising and donor relations teams to align engagement strategies, stewardship efforts, and pipeline development initiatives.
• Support donor cultivation and stewardship events, including donor appreciation activities, site visits, and engagement opportunities.
• Contribute to prospect identification efforts by evaluating referrals, lapsed donor pools, grateful patient programs, and event participants.
• Utilize donor management systems to maintain accurate records, track engagement activity, and monitor portfolio performance metrics.
• Develop and execute stewardship plans that connect donors to meaningful stories, funding priorities, and organizational impact.
• Assist with the creation of donor-facing communications, impact updates, stewardship letters, and engagement content.
• Maintain and organize donor story resources to support fundraising communications and strengthen donor engagement across teams.
• Ensure all donor interactions and records are handled professionally and in compliance with confidentiality and data protection standards.

Requirements

• Bachelor’s degree required; advanced education in communications, business, marketing, philanthropy, or related fields is preferred.
• Minimum of 3 years of experience in fundraising, donor relations, annual giving, nonprofit development, or related areas.
• Experience managing donor portfolios and building relationships through strategic stewardship and engagement efforts.
• Strong written and verbal communication skills with the ability to create personalized donor communications and compelling impact narratives.
• Proficiency with CRM or donor management systems such as Affinaquest or equivalent platforms.
• Demonstrated ability to identify donor potential, support pipeline development, and collaborate across fundraising teams.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced and collaborative environment.
• Experience supporting mid-level giving, grateful patient fundraising, donor qualification, or affinity-based engagement initiatives is highly valued.
• Knowledge of fundraising best practices, donor stewardship principles, and relationship management strategies.
• Ability to analyze donor interests and connect them with mission-aligned opportunities and stories.
• Collaborative mindset, attention to detail, and a proactive approach to relationship-building and problem-solving.
• Valid driver’s license required.
• CFRE certification or active pursuit of certification is considered a plus.

Benefits

• Competitive salary commensurate with education and professional experience.
• Remote work flexibility available for eligible candidates.
• Comprehensive medical, dental, and vision insurance plans for employees and qualifying dependents.
• Generous vacation, holiday, and sick leave programs.
• Retirement plan with up to 10% employer-matched contributions.
• Basic life insurance coverage.
• Career development, training, and continuing education opportunities.
• Tuition discounts for eligible staff and dependents.
• Employee wellness and support programs.
• Additional employee discounts and workplace perks.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.