AI QA, AVP-2 Full Time NEW

Job Description

Why this role is important to us

The team you will be joining is responsible for advancing quality engineering for AI-enabled capabilities within the CRIMS / State Street Alpha product suite. As a Quality Assurance Engineer focused on AI testing, you will work within a scrum team to design and implement scalable test frameworks, validate AI-driven product behavior, and strengthen the team’s ability to test intelligent features with speed, rigor, and confidence. This role is ideal for a mid-level QA professional who combines strong software testing fundamentals with hands-on experience applying AI in the test process and testing AI functionality embedded in enterprise products.

Role Description

• Partner closely with product managers, software engineers, architects, and scrum team members to ensure AI-enabled capabilities are testable, reliable, and aligned to business and client needs.
• Design and build reusable QA frameworks and test approaches tailored to validating AI-driven functionality, including model-integrated workflows, intelligent recommendations, generated outputs, and workflow automation.
• Define test strategies that address both traditional application quality and AI-specific quality dimensions such as consistency, accuracy, robustness, explainability, and edge-case handling.
• Contribute to sprint planning, story refinement, and acceptance criteria development to ensure quality considerations are embedded early in the software development lifecycle.
• Help evolve the team’s quality engineering practices by introducing practical uses of AI to improve test design, coverage analysis, defect detection, and test execution efficiency.

Responsibilities

• Develop and maintain automated and manual test frameworks that support validation of AI-enabled features across the CRIMS / Alpha platform.
• Create test plans, test cases, and test data strategies for functional, integration, regression, and non-functional testing of AI-driven capabilities.
• Validate product behavior for AI use cases, including quality of outputs, workflow integration, response accuracy, exception handling, and user experience impacts.
• Design and execute tests for AI guardrails, probabilistic outputs, and response boundaries to ensure generated results are accurate, safe, consistent, and aligned with intended business outcomes.
• Help define approaches for monitoring AI behavior in production, including drift detection, output quality trends, and feedback loops to confirm AI-enabled features continue learning and performing as expected over time.
• Identify, document, and drive resolution of defects, with clear analysis of reproducibility, business impact, and root cause patterns.
• Work with engineering teams to integrate automated testing into CI/CD pipelines and improve test coverage across the scrum team’s delivery scope.
• Apply AI tools and techniques within the test lifecycle to improve productivity, accelerate coverage creation, and enhance defect discovery.
• Collaborate with developers and product partners to define measurable acceptance criteria and quality gates for AI-related user stories and features.
• Support risk-based testing and help prioritize test efforts across new development, regression areas, and high-impact client workflows.
• Contribute to continuous improvement of QA standards, test assets, documentation, and team-level best practices for testing AI-enabled products.
• Communicate testing progress, risks, and quality insights effectively within the scrum team and to broader stakeholders as needed.

Skills Required

• 5–8 years of professional software testing or quality assurance experience, preferably within agile or scrum-based product development teams.
• Proven experience implementing AI capabilities within the software testing process, such as intelligent test generation, test optimization, defect analysis, or productivity acceleration.
• Critical to the role is hands-on experience testing AI functionality embedded within a software product, including validation of generated outputs, model-driven behavior, workflow integration, and exception scenarios.
• Understanding of AI-specific testing concepts beyond deterministic validation, including guardrail testing, probabilistic output assessment, accuracy evaluation, and monitoring for production drift or model behavior changes over time.
• Strong understanding of QA methodologies, test strategy development, defect lifecycle management, and test automation best practices.
• Experience building or extending test frameworks to support scalable, maintainable, and reusable testing practices.
• Experience with API testing, integration testing, regression testing, and end-to-end validation in complex enterprise applications.
• Working knowledge of test automation tools, scripting, and CI/CD integration.
• Strong analytical, problem-solving, and communication skills, with the ability to work effectively across cross-functional teams.
• Ability to translate ambiguous product behavior into clear test scenarios, acceptance criteria, and risk-based validation approaches.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
• Financial services, asset management, trading, investment management, or fintech experience is a plus.

Additional Information

Charles River Development, a State Street company, partners with clients to deliver enterprise investment management technology solutions. Together with State Street Alpha, CRD helps power front-to-back investment workflows through innovation, scale, and deep financial domain expertise. In this role, you will help ensure the quality and reliability of next-generation AI capabilities that support our clients’ evolving needs.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$80,000 – $140,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job ID: R-792270