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The University of Iowa Heath Care Medical Center, Ambulatory Surgery Center is seeking Clerk III to provide clerical coordination and support for ASC clinical operations. Duties will involve the use of personal computers, computer terminals, and a variety of software and/or conventional office equipment. Scheduled 80% to 100% available, Monday through Friday, 8 hour shifts rotating schedule between the hours of 5:30 a.m. and 5:30 p.m. Duties to include:
- Responsible for opening and/or closing the Ambulatory Surgery Center and completing general tasks such as retrieving voice messages and responding as necessary.
- Coordinates, updates and distributes pertinent medical documentation for the current, future and previous day’s surgical cases.
- Manages information from previous day’s surgeries; verifies that all pertinent information is documented and distributes to other hospital locations appropriately.
- Responsible for initial patient/family greeting and follows with check in procedures utilizing the clinical software system(s) and facilitates patient flow.
- Responsible for completion of tasks that may arise due to schedule changes such as making telephone calls to patients and obtaining documents.
- Responsible for completing required electronic documentation utilizing the clinical software program(s), such as OR arrival and departure times.
- Will also update the ASC Surgery schedule as required.
- Answers questions from staff and visitors in a suitable manner or directs questions appropriately.
- Assists nursing and other medical staff as required such as making phone calls and addressing questions and managing other tasks as they arise.
Knowledge, Skills And Abilities
- Knowledge of office routines and functions sufficient to refer visitors and telephone calls and to route correspondence by name and functional area.
- Knowledge of institutional and unit policies, processes, and forms.
- Knowledge of proper format, grammar, spelling, punctuation, and capitalization.
- Skill in utilizing computer software packages and online systems.
- Skill in operating office equipment.
- Ability to communicate effectively with staff, students, and the public.
- Ability to follow oral and written instructions and apply institutional and other policies accurately.
- Ability to gather, evaluates, and display data in appropriate format and keeps accurate records.
- Ability to exercise functional supervision over employees.
- Ability to organize and prioritize multiple tasks.
University of Iowa Health Care Medical Center—recognized as one of the best hospitals in the United States—is Iowa’s only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®
Percent of Time: 80% to 100% positions available
Schedule: Monday through Friday – 8 hr. shifts
Location: Ambulatory Surgery Center
Rotations: Rotating schedule between the hours of 5:30 a.m. to 5:30 p.m. Hours may be adjusted based on departmental needs.
Pay Grade: 8
Benefits Highlights
- Regular salaried position located in Iowa City, Iowa
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
- For more information about Why Iowa?, click here
Minimum Eligibility Requirements
- Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is equivalent to two years of full-time employment.
Special Qualifications
- Medical terminology
- Public Contact/Customer Service
Desirable Qualifications
- Basic computer skills desired.
- Excellent written and verbal communication skills desired.
- Ability to make decisions requiring interpretation and judgment desired.
- Knowledge of format and clerical procedures to arrange a variety of material from different sources in a coherent and logical manner desired.
- Knowledge of University policies, procedures, and regulations desired.
Application Process: In order to be considered, applicants must apply on the JOBS@uiowa site that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 10 calendar days. Applications will be accepted for 10 days.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization. For questions, contact Faby Orozco at fabiola-orozco@uiowa.edu
Additional Information
- Classification Title: Clerk III
- Appointment Type: Merit
- Schedule: Full-time
- Work Modality Options: On Campus
Compensation
- Pay Level: 8
Contact Information
- Organization: Healthcare
- Contact Name: Faby Orozco
- Contact Email: fabiola-orozco@uiowa.edu
