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Summary The Business Analyst I works with all areas of the organization, identifying opportunities for improvement in operations and processes. This highly collaborative position interacts with all users and subject matter experts to understand and seek solutions to roadblocks and problem areas. This role is a key member of the PMO team and works to delivery company projects. This includes analyzing business needs, documenting requirements and, in collaboration with other members of IT, designing technical solutions. The Business Analyst I participates in the testing of solutions and ensures that systems are properly implemented, including creating system and user documentation, and training. The individual selected for this position is expected to go above the status quo. The Business Analyst I will play a key role in moving both the IT organization and Toastmasters WHQ forward through best practices, up to date knowledge of systems and technology, and outstanding customer service.
Description
- Define and document business functions and processes
- Identifies and solicits opportunities for business process improvement
- Consult with functional business unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements and levels of systems access
- Acts as a liaison between department end-users, application developers, managements and other internal personnel in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance
- Participates in user acceptance testing and testing of new or enhanced system functionality
- Support Quality Assurance engineers in translating business requirements to test requirements and ensure comprehensive acceptance criteria is well defined
- Participate actively in requirements analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, feasible, unambiguous, and verifiable
- Responsible to setup and track PBI’s in Azure DevOps for teams to work from
- Effective communication relevant information to company management
- Assist in the facilitation of requirements prioritization based on business value
- Balance technology and business issues as well as communicate appropriately with both technology and business experts
- Assist in enforcement of project deadlines, schedules and methodologies
Knowledge And Skills
- Detail-oriented, self-driven and diligent professional
- Excellent communication (verbal and written) skills
- Ability to translate technical complexities to key business stakeholders and communicate consistent vision
- Ability to properly scope a project and map out details and requirements using Agile/ Scrum practices
- Knowledge of Azure DevOps and experience in creating Epics, Feature, Stories and Task.
- Excellent analytical, problem-solving, and documentation skills.
- Comfortable asking the hard questions while demonstrating strong team-building and negotiation skills
- Utilizes a clear and direct approach with an emphasis on improving customer service
- Solid grasp of current technologies
- Full life cycle experience in software development including project design, business requirements, functional requirements, development, testing and implementation
- Ability to learn and understand all areas of operations within the organization
- Possess strong leadership ability in analyzing, defining and documenting business system process improvements and integrated system requirements
Requirements
- Bachelor’s degree in Information Technology, Business Management. Project management or Computer Science (or similar)
- 1-3 years of conducting business process analysis, design and documentation
- Excellent understanding of technology, SDLC and software requirements documentation including Agile
- Experience with software and project development software like Azure DevOps or Jira
This position is accepting applications until 05/31/2026.
Pay Range: $70,000 USD – $110,000 USD
Compliance with all company policies, including but not limited to the company’s COVID-19 vaccination policy and testing and face-covering policy, is a condition of employment. You must be able to connect to a reliable internet service to perform all job duties when working from home. Work authorization is required, and sponsorship is not available. Candidates must be legally authorized to work in the U.S.
This is a hybrid role, with some days remote and some days on-site (typically 3 per week) in our office at 9127 S. Jamaica St., Englewood, CO 80112. When working in the office, we follow CDC guidelines.
Join Toastmasters!
We offer a competitive salary and benefits package: Medical, Dental, Vision, Life, Short and Long-Term Disability Insurance, 401(k) Retirement Plan with a match, along with 15 days of paid Vacation, 10 paid Sick days, and 12 paid Holidays.
A close-knit culture and steady work/life balance are tantamount to success at Toastmasters International. The educational nonprofit strives to cultivate an upbeat, prolific workforce through valued benefits, such as complimentary coffee and tea bar, employee-focused events/lunches, and prize-winning contests.
The company-wide camaraderie can be felt in the sleek breakrooms and wide-open workspace, which face large windows and let in a lot of light and positive energy in a LEED-certified building. Holidays are important here: in addition to 12 paid holidays per year, the company encourages monthly potlucks, Halloween costumes, department decorations, and making merry at year’s end.
Smart casual is the dress code, which means you can wear jeans with a nice shirt and shoes. Toastmasters’ employees are welcome to become Toastmasters members with free membership and an on-site company club.
Wellness is a focal point throughout the year, highlighted by events, including our annual Toastmasters International 5K Run/Walk!
Find out how Toastmasters incites a sense of community – Learn more today!
Principals only. Recruiters, please do not contact this job poster.
