Customer Service Representative ( $16/hr Remote) Full Time

Resonance CX Partners’ mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.

Employer Industry: Pest Control Services

Why Consider This Job Opportunity

• Benefits start on Day 1 for full-time colleagues with no waiting period
• Competitive pay with performance incentives and opportunities for career advancement
• Immediate enrollment in health benefits including Medical, Dental, Vision, Disability, and Life Insurance
• 401(k) retirement plan with company-matching contributions
• Flexible work-life balance with vacation days, sick days, and company-paid holidays
• Opportunity to work remotely with a supportive company culture

What To Expect (Job Responsibilities)

• Handle customer calls and correspondence for service, scheduling, and billing inquiries
• Generate and promote Home Inspection leads to qualifying customers
• Cultivate and maintain ongoing customer relationships
• Utilize a computerized system for tracking contacts and troubleshooting customer needs
• Initiate outbound customer service calls for various campaigns

What Is Required (Qualifications)

• 1-2 years of customer service experience
• 1-2 years of phone sales experience
• High school diploma or GED
• Proficiency in using a computer and basic knowledge of Microsoft Word, Excel, and Windows
• Ability to type at least 35 words per minute

How To Stand Out (Preferred Qualifications)

• Good verbal, written, and interpersonal communication skills
• Strong problem-solving skills and ability to work in a fast-paced environment
• Dependable and consistently punctual for scheduled shifts
• Ability to work a flexible schedule, including weekends and holidays
• A private home office/workspace suitable for remote work during scheduled shifts

#PestControl #CustomerService #RemoteWork #CareerGrowth #HealthBenefits

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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