AT&T Team Member Full Time NEW

Ready to grow your career with Astound Promotions that means business?

Astound Promotions, a strategic business consulting and sales enterprise, is seeking AT&T Team Members to join our Austin-based D2D campaign. In this role, you will assist residential customers with service inquiries, guide them through plan selection, and ensure accurate account setup in alignment with AT&T’s standards.

As an AT&T Team Member, you will guide residential customers through fiber and wireless service options, provide accurate product information, and assist with service enrollments and account management. You’ll contribute to a high-performing team focused on growing AT&T’s customer base while maintaining the professional standards of a corporate sales and business consulting firm.

Essential Functions of the AT&T Team Member Role

• Respond to residential customer inquiries regarding AT&T fiber and wireless services, ensuring clear, accurate, and brand-consistent communication.
• Assist with service enrollments, plan upgrades, and account setup while maintaining precise records in company systems.
• Present AT&T product information in a professional manner that aligns with campaign standards and Astound Promotions’ consulting objectives.
• Monitor outreach activity, track enrollment progress, and report performance metrics to campaign leadership.
• Collaborate with team members to meet campaign goals, share insights, and support continuous improvement across outreach efforts.
• Uphold a polished, solutions-focused approach in all customer interactions, contributing to the overall success of AT&T’s D2D initiative.

Preferred Skills for the AT&T Team Member Role

• Ability to resolve customer inquiries and deliver effective, brand-aligned solutions with confidence and clarity.
• Professional, dependable, and focused on achieving measurable results across customer engagement and campaign goals.
• Strong organizational skills and attention to detail, supporting accuracy in service enrollment, reporting, and outreach tracking.
• Adaptable in fast-paced environments, with a commitment to continuous learning and process improvement.

Submit your application on Indeed and help drive AT&T’s D2D success in Austin.

Job Type: Full-time

Pay: $47,000.00 – $57,000.00 per year

Work Location: In person