Design Manager – Brand Experience Full Time NEW

Your Role

Gensler’s Brand Experience Design Studio brings together strategy, storytelling, design, and technology to create immersive, inhabitable experiences that build lasting emotional connections. Our work spans innovation centers, experience centers, exhibitions, branded environments, and digital-physical ecosystems, delivered through highly collaborative, multidisciplinary teams.

We are seeking a Design Manager and client relationship leader to help drive experiential projects from vision through delivery. This role is ideal for a proactive, organized professional with experience managing complex programs-someone who thrives at the intersection of creative ambition, client partnership, and operational excellence.

What You Will Do

• Lead client relationships to deliver strategic, experiential, and design excellence while maintaining trust, clarity, and momentum.

• Own overall project responsibility, including client satisfaction, scope, quality, schedule, and financial performance.

• Manage and coordinate multidisciplinary teams across multiple concurrent projects, including designers, strategists, technologists, architects, and external partners.

• Develop and oversee project scopes, work plans, staffing plans, and budgets; actively manage risk and change.

• Track and report on project financials, resourcing, and performance against goals.

• Serve as a key liaison between studios, disciplines, and external vendors to ensure seamless integration and delivery.

• Contribute to proposal development, project pursuits, and the strategic growth of client relationships.

• Support new business development through clear communication of vision, value, and approach.

Your Qualifications

• 10+ years of experience in a design consultancy, agency, architecture/interiors, or related field, with 5+ years managing multidisciplinary creative teams and complex client engagements.

• Demonstrated experience delivering large-scale, multidisciplinary experiential projects, such as innovation centers, experience centers, exhibitions, or brand-led environments.

• Bachelor’s degree or higher in a relevant discipline.

• Strong client-facing presence with excellent verbal, written, and presentation skills.

• Highly organized and detail-oriented; able to balance creative ambition with budgets, schedules, and resources.

• Proven ability to lead teams, manage stakeholders, and navigate competing priorities with confidence and diplomacy.

• Experience developing proposals, defining scopes, and supporting business development efforts.

• Proficiency with Adobe Creative Suite, Microsoft Word and Excel; familiarity with project management tools and processes.

• Comfortable reading architectural drawings and collaborating within architectural workflows (a plus).

**The base salary will be estimated between $120-150k plus bonuses and benefits and contingent on relevant experience.

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

Gensler celebrates diversity and our commitment to creating an inclusive environment for our colleagues. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

You may view our Pay Transparency Statement, your EEO rights under the law, and EEO is the law supplemental information on our website. Gensler shares the right to work and participates in the E-Verify program in certain locations, as required by law.

Gensler endeavors to make gensler.com/careers accessible to all applicants. If you need assistance or an accommodation due to a disability, you may contact us.

Regarding Gensler’s approach to recruiting new talent, we will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with Gensler to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing Gensler should email info@gensler.com.